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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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    Jira

    A Super Cool Way to Use Atlassian Assets (That Isn't Asset Tracking)

    We were already a fan of Atlassian Assets (previously known as Insight) here at Isos Technology,...

    18 Oct, 2022
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    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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    Atlassian Tools

    ITSM Easy Listening with Appfire and Isos Technology

    The more information you have at your disposal, the easier it is to solve problems and challenges...

    30 Aug, 2022
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    Cloud

    Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

    The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

    16 Aug, 2022
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    Cloud

    5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

    I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

    9 Aug, 2022
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    Jira

    Training Made Easy: Four Great Atlassian University Classes for Beginning Jira and JSM Users

    In my role at Isos Technology, I often have the opportunity to talk with both new and established...

    28 Jun, 2022
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    ITSM

    5 Reasons It’s Time to Update Your Service Desk Technology to JSM

    The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

    12 Apr, 2022
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