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Atlassian Tools

Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

Guest Contributor: Isaac Sacolick, President of StarCIO

It’s that time, just before the end of the...

25 Oct, 2022

A Super Cool Way to Use Atlassian Assets (That Isn't Asset Tracking)

We were already a fan of Atlassian Assets (previously known as Insight) here at Isos Technology,...

18 Oct, 2022
Atlassian Tools

Make the Employee Experience Easy with JSM

Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

11 Oct, 2022
Atlassian Tools

ITSM Easy Listening with Appfire and Isos Technology

The more information you have at your disposal, the easier it is to solve problems and challenges...

30 Aug, 2022

Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

16 Aug, 2022

5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

9 Aug, 2022

Training Made Easy: Four Great Atlassian University Classes for Beginning Jira and JSM Users

In my role at Isos Technology, I often have the opportunity to talk with both new and established...

28 Jun, 2022

5 Reasons It’s Time to Update Your Service Desk Technology to JSM

The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

12 Apr, 2022

How to Use the New ITSM Categories Functionality in Jira Service Management

As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

15 Mar, 2022
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