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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Atlassian

    Atlassian Presents: High Velocity ITSM, Wrapped!

    Last week, we were lucky enough to attend Atlassian Presents: High Velocity ITSM from the comfort...

    20 Dec, 2022
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    Atlassian

    Implementing and Optimizing Jira Service Management for a Health Engagement Company

    A health engagement organization was already using Jira Service Management (JSM) to power its IT...

    5 Dec, 2022
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    Atlassian

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

    15 Nov, 2022
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    Atlassian

    How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

    If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

    4 Nov, 2022
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    Confluence

    Should I use Knowledge Base or Confluence with Jira Service Management?

    Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

    31 Oct, 2022
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    Atlassian Tools

    Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

    Guest Contributor: Isaac Sacolick, President of StarCIO

    It’s that time, just before the end of the...

    25 Oct, 2022
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    Jira

    A Super Cool Way to Use Atlassian Assets (That Isn't Asset Tracking)

    We were already a fan of Atlassian Assets (previously known as Insight) here at Isos Technology,...

    18 Oct, 2022
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    Atlassian Tools

    Make the Employee Experience Easy with JSM

    Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

    11 Oct, 2022
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    Atlassian Tools

    ITSM Easy Listening with Appfire and Isos Technology

    The more information you have at your disposal, the easier it is to solve problems and challenges...

    30 Aug, 2022
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