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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Atlassian Tools

    ITSM Easy Listening with Appfire and Isos Technology

    The more information you have at your disposal, the easier it is to solve problems and challenges...

    30 Aug, 2022
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    Cloud

    Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

    The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

    16 Aug, 2022
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    Cloud

    5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

    I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

    9 Aug, 2022
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    Jira

    Training Made Easy: Four Great Atlassian University Classes for Beginning Jira and JSM Users

    In my role at Isos Technology, I often have the opportunity to talk with both new and established...

    28 Jun, 2022
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    ITSM

    5 Reasons It’s Time to Update Your Service Desk Technology to JSM

    The IT Service Desk serves as a front-line point for customer contact and an essential part of the...

    12 Apr, 2022
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    Atlassian

    How to Use the New ITSM Categories Functionality in Jira Service Management

    As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

    15 Mar, 2022
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    Atlassian

    6 Reasons We're Excited for Team '22, Atlassian's Annual Conference & Expo

    As we welcome the month of March into our lives, there are many reasons to celebrate. Spring is...

    1 Mar, 2022
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    Atlassian

    Atlassian Acquires Percept AI—What that Means for Jira Service Management

    Atlassian’s recent acquisition of Percept AI, an AI-powered virtual agent technology, is the most...

    1 Mar, 2022
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    Atlassian

    The Best Atlassian Tools for Enterprise Service Management

    Atlassian first released Jira Service Desk in 2012, and since then, the product has come a long...

    15 Feb, 2022
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