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Atlassian

Jira Service Management email requests: Correspond with ease

Jira Service Management (JSM) is a platform developed by Atlassian that allows you and your team to...

17 Apr, 2025
Atlassian Tools

What is Enterprise Service Management?

ITSM, or IT Service Management, refers to the practice of managing the end-to-end delivery of IT...

11 Apr, 2025
Atlassian Tools

Jira Assets automation: Is it limited?

Assets automation is the capability within Jira Service Management to set up automated rules that...

11 Apr, 2025
Atlassian

Measuring Customer Satisfaction (CSAT) in Jira Service Management

Customer satisfaction is at the heart of great service delivery. Jira Service Management (JSM)...

11 Apr, 2025
Atlassian Tools

Jira Service Management Pricing: Everything You Need To Know

Every workplace has a lot of moving parts, and in order for teams and your business to function...

1 Mar, 2025
Atlassian Tools

Jira Software vs. Jira Service Management: What’s the difference?

If you need a little guidance when deciding when you should use Jira Software and when to use...

25 Feb, 2025
Atlassian Tools

The biggest trends in Enterprise Service Management (ESM) for 2024

As we sail through the back half of 2024, we wanted to highlight some of the most interesting...

2 Dec, 2024
Atlassian Tools

Switch from ServiceNow to JSM: Get your free migration assessment

Are you facing challenges like high maintenance costs, performance issues, and integration...

25 Nov, 2024
Confluence

Discovering refined sites: Transforming JSM and Confluence

Migrating your Atlassian Jira Service Management (JSM) or Confluence instances from Data Center to...

8 Nov, 2024
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