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Jira Service Management vs. ServiceNow: Flexibility vs. Complexity

If your organization is in the market for a new IT Service Management (ITSM) solution, chances are...

6 Jun, 2023

Isos Tech Notes | June 2023

A quarterly roundup of the latest Atlassian and Isos Technology announcements, news, and resources.

5 Jun, 2023
Managed Services

Data Collection via Forms in Jira

Having trouble getting customers to fill out forms correctly in your Jira Service Management...

5 Jun, 2023

5 Ways to Improve Your Business with Atlassian Jira Service Management

IT Service Management raises your organization’s game across all departments by elevating the...

20 Apr, 2023
Jira Service Management

Adding Formatted Text or Tables to Jira Service Management Portal Fields

Need to add a formatted help text or reference table to your Jira Service Management portal? 

4 Apr, 2023

7 Things to Know About Atlassian's Jira Service Management (JSM)

Atlassian created Jira Service Desk in 2013, after noticing that nearly 40% of its customers had...

28 Mar, 2023

Moving from ServiceNow to Jira Service Management: Why and How?

Why are businesses switching from ServiceNow to Atlassian’s Jira Service Management for Enterprise...

21 Mar, 2023

Read the Forrester Study: The Total Economic Impact of Atlassian Jira Service Management

The workplace has changed dramatically in the past few years. More companies have embraced remote...

28 Feb, 2023

Atlassian Assets May Just Be Your ITSM Team’s Secret Weapon. Here’s Why!

When most people think of IT asset management, they think of hardware and software, and they’re not...

28 Feb, 2023
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