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Atlassian

Read the Forrester Study: The Total Economic Impact of Atlassian Jira Service Management

The workplace has changed dramatically in the past few years. More companies have embraced remote...

28 Feb, 2023
Atlassian

Atlassian Assets May Just Be Your ITSM Team’s Secret Weapon. Here’s Why!

When most people think of IT asset management, they think of hardware and software, and they’re not...

28 Feb, 2023
Atlassian

What the Forrester State of Service Management Report Means for Atlassian Users in 2023

As we head into 2023, and companies are looking for ways to work more efficiently and effectively,...

7 Feb, 2023
Atlassian

Fight the Good Fight! Put an End to Bad Service Management with JSM!

Are your IT, development, operations, and business teams working in silos? Are dev and ops driving...

10 Jan, 2023
Atlassian

Atlassian Presents: High Velocity ITSM, Wrapped!

Last week, we were lucky enough to attend Atlassian Presents: High Velocity ITSM from the comfort...

20 Dec, 2022
Atlassian

Implementing and Optimizing Jira Service Management for a Health Engagement Company

A health engagement organization was already using Jira Service Management (JSM) to power its IT...

5 Dec, 2022
Atlassian

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022
Atlassian

How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

4 Nov, 2022
Confluence

Should I use Knowledge Base or Confluence with Jira Service Management?

Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

31 Oct, 2022
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