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Jira Service Management

Adding Formatted Text or Tables to Jira Service Management Portal Fields

Need to add a formatted help text or reference table to your Jira Service Management portal? 

4 Apr, 2023

7 Things to Know About Atlassian's Jira Service Management (JSM)

Atlassian created Jira Service Desk in 2013, after noticing that nearly 40% of its customers had...

28 Mar, 2023

Read the Forrester Study: The Total Economic Impact of Atlassian Jira Service Management

The workplace has changed dramatically in the past few years. More companies have embraced remote...

28 Feb, 2023

Atlassian Assets May Just Be Your ITSM Team’s Secret Weapon. Here’s Why!

When most people think of IT asset management, they think of hardware and software, and they’re not...

28 Feb, 2023

What the Forrester State of Service Management Report Means for Atlassian Users in 2023

As we head into 2023, and companies are looking for ways to work more efficiently and effectively,...

7 Feb, 2023

Fight the Good Fight! Put an End to Bad Service Management with JSM!

Are your IT, development, operations, and business teams working in silos? Are dev and ops driving...

10 Jan, 2023

Atlassian Presents: High Velocity ITSM, Wrapped!

Last week, we were lucky enough to attend Atlassian Presents: High Velocity ITSM from the comfort...

20 Dec, 2022

Implementing and Optimizing Jira Service Management for a Health Engagement Company

A health engagement organization was already using Jira Service Management (JSM) to power its IT...

5 Dec, 2022

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022
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