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    Atlassian Tools

    Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

    At Isos Technology, one thing our clients tell us their service desk agents struggle with is how...

    3 Aug, 2021
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    Jira

    Jira Admin Tip #4 - A Groovy Way to Find All Licensed and Active Users

    Here at Isos, we've seen use cases for pretty much everything. One use case that has come up for...

    3 Aug, 2021
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    Atlassian Tools

    Jira Service Management: How to Scale with Automation

    At Isos Technology, one common trend we're seeing is organizations that have scaled beyond the...

    27 Jul, 2021
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    Jira Service Management

    The Formula for Fantastic Forms in Jira Service Management

    One of the key features of Jira Service Management (JSM) is the customer portal. This main feature...

    27 Jul, 2021
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    Jira

    Get Requests via Email the Easy Way with Jira Service Management

    One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how...

    20 Jul, 2021
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    Culture

    How Jira Service Management Can Mirror Company Culture & Values

    Guest Contributor: Mary Ramirez

    An organization's overarching culture and values trickle down to...

    13 Jul, 2021
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    Atlassian

    New Jira Service Management Guide!

    New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...

    29 Jun, 2021
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    ITSM

    Is Jira Service Management Right For Your Company?

    Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do...

    15 Jun, 2021
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    ITSM

    Your Easy-Peasy Guide to Setting Up a Jira Service Management Knowledge Base

    One way to cut down on the number of tickets that are opened in Jira Service Management (JSM) is to...

    15 Jun, 2021
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