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ITSM

What IT Teams Can Teach Business Teams about Running a JSM Service Desk

Every ITSM team is powered by a service desk, and ITSM team members are experts at setting them up,...

21 Dec, 2021
Atlassian Tools

Do You Work in ITSM? Here’s What You Need to Know about Enterprise Service Management (ESM)

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

14 Dec, 2021
Atlassian Tools

Practical Tips for Using Atlassian Insight for Asset Management

Ever since my adventure at Isos Technology began back in April, I've wanted a better solution for...

30 Nov, 2021
Atlassian

How Jira Service Management Streamlines Service Support

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

16 Nov, 2021
Atlassian

How to Clean Up Projects in Jira Software

Guest Contributor: Isaac Sacolick, President | CIO,StarCIO

It’s unfortunate when a technology is...

26 Oct, 2021
Cloud

The Evolution of Insight in Jira Service Management Cloud

Earlier this year, Atlassian integrated Insight Asset Management with their cloud-based Jira...

26 Oct, 2021
Atlassian

How Jira Service Management Streamlines Service Operations: Problem Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

19 Oct, 2021
Atlassian

How Jira Service Management Streamlines Service Operations: Incident Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

11 Oct, 2021
Atlassian

How Jira Service Management Streamlines Service Delivery

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

28 Sep, 2021
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