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How to Become a Tech Hero by Extending ITSM to Enterprise Service Management

Guest Contributor: Isaac Sacolick, President | CIO,StarCIO

Are you using Jira Service Management...

21 Sep, 2021

Atlassian Named “Visionary” in Gartner Magic Quadrant for IT Service Management Tools

The results are in, and Gartner has named Atlassian as this year’s only visionary in its 2021 Magic...

14 Sep, 2021
Jira Service Management

Webinar: 3 Ways IT Leaders are Doubling Down on Enterprise Service Management

Watch our September 29th webinar, presented by Atlassian, StarCIO, and Isos Technology, featuring...

4 Sep, 2021
Jira Service Management

How Jira Service Management Can Bring Efficiency to Any Type of Team

Enterprise Service Management is an extension of ITSM. Essentially, companies are recognizing just...

3 Sep, 2021

Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how...

10 Aug, 2021
Atlassian Tools

Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

At Isos Technology, one thing our clients tell us their service desk agents struggle with is how...

3 Aug, 2021

Jira Admin Tip #4 - A Groovy Way to Find All Licensed and Active Users

Here at Isos, we've seen use cases for pretty much everything. One use case that has come up for...

3 Aug, 2021
Atlassian Tools

Jira Service Management: How to Scale with Automation

At Isos Technology, one common trend we're seeing is organizations that have scaled beyond the...

27 Jul, 2021
Jira Service Management

The Formula for Fantastic Forms in Jira Service Management

One of the key features of Jira Service Management (JSM) is the customer portal. This main feature...

27 Jul, 2021
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