One common point of confusion I hear from teams who are new to Jira Service Management (JSM) is how to get requests via email from their customers. They assume they have to go the traditional route of using Jira[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which screen schemes are associated with a[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been to identify a way to contact a large group of users. We may[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up for both my clients and myself as an admin has been identifying which workflows are applied to a specific issue[...]

15Five is a human-centered performance management platform designed to create effective managers, highly engaged employees, and top-performing organizations. At Isos Technology, we use 15Five for various things like[...]

Here at Isos Technology, our Managed Services team is known for superb customer service and overall support of your Atlassian stack. Whether you're looking for incident support for your Atlassian products,[...]

So you want to learn how to use Jira Cloud, but you're not sure where to start? Below, I will lay out some resources for learning the basics of using Jira Cloud so you can hit the ground running! In this blog we'll[...]

Here at Isos Technology, implementing custom Groovy scripts for Jira is commonplace. Whether it's for cleanup, complex post functions in workflows, or other needed administration tasks, most Jira Admins become very[...]

Along your Atlassian journey, there may come a time when a dedicated Jira administrator or team of administrators becomes necessary or beneficial to your organization. Maybe an official Jira Administrator role is[...]

Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has come up repeatedly, for both my clients and myself as an admin, has been bulk disabling custom field values. Say you[...]