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Automate Your Way to Visibility Controls with Extension for Jira Service Desk

As a Platinum Solution Partner for Atlassian, Isos Technology receives all types of requests,...

1 Sep, 2020

How to Apply the ITIL v4 Guiding Principles to Jira Service Desk Portal Design

Guest Contributor: Damian Rosochacki

ITIL (Information Technology Infrastructure Library) is a...

25 Aug, 2020

Webinar Replay: Resilient IT Services for the New Normal Aug-19-2020


If you missed our August 19, 2020 ITSM webinar, presented by Isos Technology and StarCIO, the...

18 Aug, 2020

5 Ways to Elevate IT Resiliency for the New Normal

Guest Contributor:  Isaac Sacolick, President | CIO, StarCIO

If you can fully define what the new...

18 Aug, 2020

Take ITSM Escalation to the Next Level with Jira Service Desk

Escalation is a process. When it comes to proper IT Service Management (ITSM) escalation, your...

6 Aug, 2020

5 Reasons We're Thrilled About Atlassian's Acquisition of Mindville


Atlassian recently shared some exciting news! They announced the acquisition of Mindville, an...

4 Aug, 2020

Collecting Better CSAT Data Is Easy with Automation for Jira

Recently, Atlassian announced that it had acquired Code Barrel, the makers of Automation for Jira,...

28 Jul, 2020

The Power of Jira Service Desk for Non-Technical Teams

For years now, we've seen how powerful the Jira Service Desk (JSD) platform can be for teams that...

23 Jul, 2020

3 Settings Your ITSM Team isn't Using in Jira Service Desk (But Should Be...)

Guest Contributor: Damian Rosochacki

Jira Service Desk offers a lot of great features for IT...

21 Jul, 2020
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