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Should I use Knowledge Base or Confluence with Jira Service Management?

Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

31 Oct, 2022

The Definitive Guide to Transitioning from ITSM to ESM

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

31 Oct, 2022
Atlassian Tools

Cleaning up JSM: Three Easy Steps to Improve Employee Experiences in ITSM

Guest Contributor: Isaac Sacolick, President of StarCIO

It’s that time, just before the end of the...

25 Oct, 2022

[New Webinar] 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

Have your ITSM tools gotten a bit messy with too many projects, fields, workflows, and schemas? Or...

18 Oct, 2022
Atlassian Tools

Make the Employee Experience Easy with JSM

Atlassian's Jira Service Management (JSM) provides a ton of value for employers by increasing...

11 Oct, 2022

Isos Technology Becomes an Official Atlassian Specialized Partner in ITSM

Isos Technology is thrilled to announce we have become an official Atlassian Specialized Partner in...

7 Sep, 2022

5 Reasons You Shouldn't Go it Alone When Implementing Atlassian

I'd like to tell you a story. It involves cats and toys, with a generous helping of angst,...

9 Aug, 2022

5 Reasons to Choose Jira Service Management for Your Next ITSM Solution

At Isos Technology, we are 100% dedicated to the implementation, customization, and support of...

26 Jul, 2022

Looking for New ITSM Technology? Here Are 3 Things to Consider

The decision to implement new ITSM technology is a big one, and it’s important to get it right. You...

28 Jun, 2022
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