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Now Available: 4 New Atlassian Tools Training Courses

Atlassian Tools, Jira, Training, Jira Service Desk, Jira Service Management

Here's a scenario for you. You're a CIO or IT Director who has recently purchased Jira, Confluence, or Jira Service Desk—or some combination of all three—for your organization. Maybe you bought them because your[...]

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Your Burning Questions Answered: Jira Align, SAFe & Scaling Agile

Atlassian Tools, Agile, Jira Align

Isos recently hosted a webinar, Navigating Scaled Agile with SAFe®, Jira Align and Marketplace Apps, that was very well attended and chock-full of information about how to successfully scale Agile in companies of all[...]

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6 Ways to Run a Distributed Development Team Like a Well-Oiled Machine

Remote Work

A well-oiled scrum team should have daily scrum meetings with a clear sprint cycle tuned to a couple of weeks, but if your team isn't working that smoothly, there are some intermediate steps you can take to pull them[...]

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Jira Service Desk Automation For the Win!

Atlassian, Jira Service Desk

Automation? I'm in! Automation makes your clients happy, your IT Service Desk team happy, and those SLAs extremely happy. Jira Service Desk is bundled with a couple of useful automation rule templates composed of[...]

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Managing Elections Compliance, the Atlassian Way

Atlassian

Case Study: How Atlassian’s integrated service desk, project management, and knowledge management tools make running an elections department easier and more efficient.

Election day is fast approaching, and the State[...]

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3 Ways Statuspage Makes it Easy to Communicate Real-Time Status to Users

Atlassian Tools, Jira Service Desk, ITSM, Statuspage

Statuspage, Atlassian's #1 incident and status communication tool, is—quite literally—a page showing the status of your organization's systems. This Atlassian tool can be used as a public page for external users like[...]

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A Super Quick Way to Create Multiple Issues Using the JMWE Plugin

Atlassian, Jira

If you’re a Jira admin or a power user, at some point you’ve come across the following question, or a variant of it: "How can I create a template of issues?" Depending on the requirements, implementing a solution for[...]

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4 Great Ideas For Your Jira Service Desk Introduction Text

Jira Service Desk

The Introduction Text in the Help Desk portal is a great feature of Jira Service Desk that doesn’t get enough attention (alongside the ‘Help and Instructions’ area on request forms and the Announcement message).[...]

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5 Reasons We're Excited About Atlassian's Move Towards Cloud

News, Cloud, Atlassian, Atlassian Tools, Data Center

So...you've probably heard. Atlassian made a pretty major announcement this past Friday, October 16th. Co-Founder Scott Farquhar announced that they're retiring their 18-year-old Server deployment option so they can[...]

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Goodbye Server, Hello Innovation

News, Atlassian

The recent announcement that Atlassian will "end-of-life" their Server deployments (not Data Center) over the next 3 years has been met with generally positive reviews. There are, of course, some who will tell you[...]

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