One of the Largest Hotel Companies in the world Migrates from Atlassian Data Center to Cloud

This leading international hotel company is known for its wide range of accommodations and services, catering to travelers around the globe. It prioritizes customer satisfaction and comfort, making it a popular choice for both leisure and business stays.

The Problem:

The hotel company's Atlassian Data Center stack consisted of Jira, Confluence, and Zephyr Scale for managing thousands of hotel properties. They faced challenges due to disparate projects and workflows. Seeking to transition to the Cloud, they encountered complexities in migrating their large volume of Jira data, particularly with their Zephyr data, which required specialized expertise and custom scripting.

The Solution: 

The large hotel company partnered with Isos Technology to tackle this challenging transformation, leveraging Isos's expertise to implement new, standardized project templates and migrate a million Jira issues and Zephyr data to a Cloud instance. The actual cutover was done in four phases, with approximately 250,000 issues migrated in each phase. Isos successfully delivered a completed solution on time, enabling the hotel company to begin working in their new Atlassian Cloud instance.

The Results: 

Isos was able to architect a solution and migrate all the necessary data from Jira and Zephyr to the new Cloud instance as planned. The partnership with Isos Technology resulted in: 

• Enhanced business agility, achieved through the consolidation of projects and standardization of processes
• Improved system performance and stability, leading to increased uptime and reduced operational disruptions 
• Substantial time savings, redirected towards ongoing development and the maximization of the company’s Atlassian investment 
• Empowerment to self-manage the system, eliminating reliance on third-party support services 
• Heightened data management and reporting capabilities, enabling better insights and enhanced reporting accuracy 

Download the full case study now!