Fact: Every team in your organization (not just IT) can benefit from modernizing workflows, improving communications, and developing standard practices using Jira Service Management (JSM).
In this webinar, learn how the marketing team at CBS increased efficiencies and improved processes and collaboration by leveraging the power of Atlassian's tools. Trust us, if you want to quickly become a tech hero, you'll want to extend JSM's functionality to other departments like HR, legal, and facilities. We'll teach you how!
Learn from industry experts, including Mitch Cardwell, VP/Brand Identity and Systems, CBS, who discusses how his team implemented the core principles of ITSM, via Jira Service Management, within the marketing department at CBS. You are going to want to watch this one-of-a-kind, informative webinar!
Mitch has worked for CBS for the past 11 years in the areas of digital content and design, technology and innovation, brand identity, and systems.
Ian Cooperman is a Strategic Account Manager with Isos Technology who started his journey with Jira and Confluence as a Program Manager looking for a more efficient way for his digital teams to plan, track, and collaborate on their work, all while providing transparency to leadership and stakeholders. After 10 years of experience using Atlassian tools to optimize and scale teams at both small and large organizations, he remains an Atlassian enthusiast with the goal of assisting others to get the most from their Atlassian suite of products.