Blog - Isos Technology

Say Goodbye to Legacy Tools and Upgrade to Jira Service Management for a Smarter ITSM Experience

Written by Isos Technology | Dec 18, 2023

Are you tired of using outdated ITSM tools that slow down your work processes and hinder collaboration? If so, it's time to upgrade to a better IT Service Management (ITSM) experience. Jira Service Management (JSM) is a flexible, affordable solution that can drive better ways of working and tangible results for both technology and business teams. If you want to achieve less pain and more gain on your ITSM journey, we can help!

The Cost of Complexity

One of the biggest issues with legacy ITSM systems like ServiceNow is their complexity. These systems can be costly and confusing, leaving you wondering what you're actually paying for. With JSM, you can leave behind bloated and expensive tools.

JSM offers a powerful and flexible solution that is both affordable and transparent. You'll only pay for functionality you need, and there are no hidden costs. With JSM, you can enjoy a faster and more efficient ITSM experience without any of the complications of legacy systems. JSM is designed to be intuitive and easy to use, which means you can get up and running in no time.

 

Assess Your ITSM Maturity

Before you start your ITSM transformation journey, it's important to know where you stand. We recommend taking our ITSM Maturity Assessment, which will give you valuable insight into the current state of your ITSM practices. The assessment is quick and easy, and you can use the information provided to identify areas for improvement. 

 

 

Tailored Solutions for Your Needs 

After evaluating your ITSM maturity level, you'll probably want to figure out some options for addressing areas of improvement. Our team of ITIL-certified experts can review your assessment results and help you identify next steps to transform your ITSM experience. We will work with you to understand your unique needs and challenges, and create a tailored solution that aligns with your team and organizational goals. 

 

Make the Switch to a Better Experience

Upgrading to a better ITSM solution doesn't have to be complicated or expensive. With Isos and JSM, you can enjoy a smarter and faster ITSM experience, with the least amount of disruption to your business. So why wait? Evaluate your ITSM maturity level today, and contact us to get started.