There is a sea change underway in the world of ITSM, and it centers around the concept of Enterprise Service Management. Enterprise Service Management is the principle that IT service management (ITSM), which was[...]
Read MorePioneering Service Management Capabilities in the Enterprise
ITSM, Jira Service Management, Enterprise Service Management
Guest Contributor: Isaac Sacolick, President | CIO, StarCIO
It’s time for IT to spread their wings and bring service management, workflow, and integration capabilities to other enterprise business functions,[...]
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