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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Atlassian

    Practical Recommendations for Cleaning and Organizing Jira, JSM, and Confluence

    Many organizations begin using Atlassian tools organically—a team adopts them, finds they...

    24 Jul, 2023
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    Atlassian Tools

    What is Enterprise Service Management?

    I’m sure many of you are familiar with the concept of ITSM, but for those that aren’t, let’s do a...

    23 Jun, 2023
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    Atlassian

    Jira Service Management vs. ServiceNow: Flexibility vs. Complexity

    If your organization is in the market for a new IT Service Management (ITSM) solution, chances are...

    6 Jun, 2023
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    Atlassian

    The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

    Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

    15 Nov, 2022
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    Atlassian

    The Definitive Guide to Transitioning from ITSM to ESM

    Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

    31 Oct, 2022
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    Cloud

    Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

    The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

    16 Aug, 2022
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    Enterprise Service Management

    Going Big: How Enterprise Services Can Help Your Company Grow

    As companies grow, traditional Managed Services models often fail to meet their needs. Increasing...

    26 Apr, 2022
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    Atlassian

    6 Reasons We're Excited for Team '22, Atlassian's Annual Conference & Expo

    As we welcome the month of March into our lives, there are many reasons to celebrate. Spring is...

    1 Mar, 2022
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    Atlassian

    The Best Atlassian Tools for Enterprise Service Management

    Atlassian first released Jira Service Desk in 2012, and since then, the product has come a long...

    15 Feb, 2022
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