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Atlassian

Practical Recommendations for Cleaning and Organizing Jira, JSM, and Confluence

Many organizations begin using Atlassian tools organically—a team adopts them, finds they...

24 Jul, 2023
Atlassian Tools

What is Enterprise Service Management?

I’m sure many of you are familiar with the concept of ITSM, but for those that aren’t, let’s do a...

23 Jun, 2023
Atlassian

Jira Service Management vs. ServiceNow: Flexibility vs. Complexity

If your organization is in the market for a new IT Service Management (ITSM) solution, chances are...

6 Jun, 2023
Atlassian

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022
Atlassian

The Definitive Guide to Transitioning from ITSM to ESM

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

31 Oct, 2022
Cloud

Learn How CBS Implemented Enterprise Service Management with Atlassian Tools

The recording and presentation slides from our webinar presented by Atlassian, StarCIO, and Isos...

16 Aug, 2022
Enterprise Service Management

Going Big: How Enterprise Services Can Help Your Company Grow

As companies grow, traditional Managed Services models often fail to meet their needs. Increasing...

26 Apr, 2022
Atlassian

6 Reasons We're Excited for Team '22, Atlassian's Annual Conference & Expo

As we welcome the month of March into our lives, there are many reasons to celebrate. Spring is...

1 Mar, 2022
Atlassian

The Best Atlassian Tools for Enterprise Service Management

Atlassian first released Jira Service Desk in 2012, and since then, the product has come a long...

15 Feb, 2022
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