Organizations opt for managed services for many reasons: to better focus on core competencies, gain workforce flexibility, improve scalability, and reduce expenses. Organizations seeking managed services for Atlassian tools require assistance with application administration, incident management, automation, integrations, and upgrades, as IT operations teams are burdened with an increasing number of vital responsibilities. By partnering with an Atlassian managed services provider, organizations can access a team of experts without incurring significant costs. This partnership can result in strategic, operational, and financial benefits. It is important to note that not all managed services are equal, and organizations should be aware of what to search for in a provider.
In this whitepaper, we first explore what managed services are, and what is meant by Atlassian managed services, as well as why organizations choose to work with managed services providers. Then, we take a close look at both the strategic and operational benefits of Atlassian managed services. Lastly, we offer guidance on what organizations should keep top of mind as they look to partner with an Atlassian managed services provider.