Like most everybody else right now, you're probably working from home. In all likelihood, your entire company is working from home. So what happens when somebody needs help restoring service to a critical application[...]

Workflows are fundamental to every Jira project, so it's important to set them up correctly. Jira provides tremendous flexibility in how you can configure a workflow. However, this also means there are a lot of details[...]

In the business of managed services, time is always of the essence. Companies rely on their technology to be successful, so when something stops working it affects the bottom line.