Blog - Isos Technology

[Watch the Webinar] Why Jira Service Management Outshines Legacy Systems in Modern IT

Written by Isos Technology | Aug 30, 2024

Are you tired of the limitations and complexities of your current IT service management tools? A better service management experience is possible and within reach by making the switch to Jira Service Management. 

In this webinar, a panel of experts from Isos Technology, Atlassian, and Applied Systems compare Jira Service Management (JSM) to legacy tools like ServiceNow. They discuss how JSM can streamline service delivery, enhance collaboration, and provide greater scalability and flexibility than other platforms. You'll also learn how JSM can transform service management for teams across your organization and lead to significant cost savings.

By watching this webinar, you'll gain insight on: 

  • Reasons why organizations should move away from outdated legacy ITSM platforms, including common challenges and limitations
  • The advantages and ROI of transitioning to JSM 
  • Key features of JSM and how these features meet today's business demands and customer expectations
  • Real-life customer success stories that illustrate the impact of JSM
  • Implementation and migration best practices to ensure a smooth transition to JSM

 

Meet the Experts:

 

Andrew Baumann, Moderator
Director of Enterprise Solutions, Isos Technology

Andrew Baumann, Director of Enterprise Solutions at Isos, specializes in enhancing sales strategy through his technical expertise in Atlassian tools. Before joining Isos in November 2022 after its merger with MajorKey Technologies, he spent 8 years at MajorKey in various roles. His background enables him to deliver valuable, customized solutions to Isos customers, streamlining their sales processes and enhancing efficiency.

 

Walt Noel IV, Speaker
Enterprise Solution Manager, Isos Technology

Walt Noel IV, Enterprise Solutions Manager at Isos, specializes in guiding ServiceNow to Atlassian migrations. With a background as a Federal Solutions Architect and roles in solution consulting and market research, he brings a wealth of expertise to Isos. Walt has also led as CEO of Foundry Row Consulting and enjoys motivating others to achieve their goals.

 

Amanda Bast, Speaker

Senior Solutions Architect, Atlassian

At Atlassian, Amanda collaborates with Solution Partner teams to boost sales strategies and ensure the successful delivery of Jira Service Management implementations driving customer success. She brings 8 years of experience as a consultant in the ITSM/ESM space and is located in Texas. 

 

Bill Hall, Speaker

Director of IT, Applied Systems

Bill has over 20 years of experience in IT consulting for Fortune 500 companies on workplace technologies, ITSM, end-user computing, infrastructure, and cloud implementations. Bill led the migration of Applied Systems from ServiceNow to Jira Service Management, implementing Incident, Request, Change, CMDB, and Procurement solutions.