Watch our September 29th webinar, presented by Atlassian, StarCIO, and Isos Technology, featuring Mitch Cardwell VP/Brand Identity and Systems, CBS.
IT leaders have a significant opportunity to leverage their service management platforms and practices beyond the traditional IT service desk to enterprise service management. Many departments - from marketing to HR to data science -provide services, respond to requests, and have issues escalated to them. Even IT departments have greater opportunities to leverage the service desk to improve DevOps collaborations and support hybrid working. Managers across the organization often have outdated tools and manual processes to support these service management functions, and these are opportunities for ITSM leaders to provide enterprise capabilities.
Learn from industry experts how and why IT leaders are doubling down and delivering increased business value with their service management platforms.
You won't want to miss our upcoming webinar on Thursday, September 29th at 10:00 AM PDT/1:00 PM EDT.
Mitch has worked for CBS for the past 11 years in the areas of digital content and design, technology and innovation, brand identity, and systems.
Ian Cooperman is a Strategic Account Manager with Isos Technology who started his journey with Jira and Confluence as a Program Manager looking for a more efficient way for his digital teams to plan, track, and collaborate on their work, all while providing transparency to leadership and stakeholders. After 10 years of experience using Atlassian tools to optimize and scale teams at both small and large organizations, he remains an Atlassian enthusiast with the goal of assisting others to get the most from their Atlassian suite of products.