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How to Become a Tech Hero by Extending ITSM to Enterprise Service Management

ITSM, Jira Service Management

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

Are you using Jira Service Management (JSM) for IT service management (ITSM)? Or maybe IT uses another tool to manage service levels, incidents, requests,[...]

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Making Sense of the Dollars and Cents of Atlassian Managed Services

Managed Services

More organizations than ever are outsourcing business-critical IT processes like hosting, security, and application management to managed services providers. Statista was forecasting that the global managed services[...]

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Atlassian Named “Visionary” in Gartner Magic Quadrant for IT Service Management Tools

News, Atlassian, ITSM, Jira Service Management, Enterprise Service Management

The results are in, and Gartner has named Atlassian as this year’s only visionary in its 2021 Magic Quadrant for IT Service Management Tools. Gartner’s annual market research report uses proprietary, qualitative data[...]

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[New Whitepaper] Leading through Change: The C-Suite's Role in Enterprise Agile Transformation

Atlassian, Atlassian Tools, Agile

When the Agile Manifesto was introduced in 2001, its authors had a vision for a better way to develop software, one that prioritized people over processes. Since then, agile methodologies have been embraced around[...]

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Webinar: Best Practices For Transitioning to Atlassian's Enterprise Cloud

Atlassian Cloud

Register today for Atlassian's September 28th webinar, an informative session featuring panelists from both Atlassian and Isos Technology. Get actionable tips and tricks for successfully transitioning your Jira and[...]

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Webinar: 3 Ways IT Leaders are Doubling Down on Enterprise Service Management

Jira Service Management, jsm

Register today for our September 29th webinar, presented by Atlassian, StarCIO, and Isos Technology, featuring Mitch Cardwell VP/Brand Identity and Systems, CBS.

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Five Great Reasons to Work with an Atlassian Managed Services Provider

Atlassian, Managed Services

Atlassian tools are mission critical, but if you’re like many companies we work with, you might be able to get even more out of your investment in them with the help of an Atlassian Managed Services Provider (MSP).[...]

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How Jira Service Management Can Bring Efficiency to Any Type of Team

Jira Service Management

Enterprise Service Management is an extension of ITSM. Essentially, companies are recognizing just how valuable and knowledgeable ITSM teams are, and they're calling upon them as experts in managing service desks to[...]

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Isos Technology Named to the Inc. 5000 List of Fastest-Growing Private Companies in the U.S.

News, Culture

We are thrilled to announce that, once again, Isos Technology has been recognized by the Inc. 5000 as one of the fastest-growing private companies in the United States! On August 17, Inc. Magazine unveiled its 2021[...]

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[Watch the Webinar] SRE as a Service: Transforming DevOps from Build to Run

DevOps, Site Reliability Engineering

The recording and presentation slides from our August 25th webinar, presented by Nobl9, Dynatrace, and Isos Technology, are now available!

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