Making Your Organization an Atlassian Rockstar with Isos Consulting Services

Have you ever dreamed about being a rockstar? Having your own band, standing up on stage with fans singing all of your songs, and hitting the open road on your super awesome tour bus? If the answer is yes, you're not alone!

So, what if I told you that I bought an amazing tour bus to fulfill my dreams of being a rockstar, but that I didn't have a band yet, or worse—I can't sing and haven't the slightest clue how to play an instrument? You'd wonder what in the world I was thinking, right? 

As a Jira Administrator, I can't tell you how many times I've seen similar behavior when meeting a client who has made the leap of implementing Atlassian tools in their organization without the support of someone who has knowledge of administering the applications. It's like buying a super awesome, top-of-the-line tour bus, without having a band or a destination. 

In many cases, things got started because someone in their organization experienced the tools or heard great things about them helping other organizations to streamline their ITSM processes. They know just enough to be dangerous, but not enough to fully implement things enterprise wide, or they don't have the time to set things up correctly because they already have a full-time gig that's unrelated. 

Many organizations also underestimate the level of support needed when implementing and maintaining Atlassian tools. Often, these tasks fall on someone from the IT team who is juggling other priorities and is not well versed in Atlassian best practices. In the end, the typical result is similar to a beautiful, broken-down tour bus on the side of the road, abandoned and sad. 

Atlassian tools are capable of changing the way teams communicate, collaborate, and deliver. When implemented and used correctly, they'll remove communication barriers, streamline approval process nightmares, and accelerate productivity. However, when they're poorly implemented and maintained, it can be the exact opposite. This isn't a sales pitch—it's an unfortunate reality that many organizations are facing when we meet them.

Cue Isos Technology, an Atlassian Platinum & Enterprise Solution Partner...

As a Jira Administrator with Isos, I live for the moments where I can take my client's broken-down Atlassian bus and get it running better than ever. The process involves a combination of looking under the hood to see what state it's currently in, cleaning a few things up to get the engine humming, making some after-market modifications where necessary, and even providing some basic training to drivers so they understand the rules of the road.

The benefits of investing in Atlassian consulting services like those offered by Isos are often underestimated. As mentioned previously, things typically start out at a smaller scale with only a few departments or teams within an organization using Jira to track their tasks and deliverables. Then, things tend to evolve at a rapid pace, other departments begin to notice the benefits, and eventually, it becomes necessary to assign administration responsibilities. Scaling unintentionally happens all of the time, but can cause unexpected hurdles and even unexpected expense if not done correctly. 

A Few Things to Consider...

1. Does your organization leverage your Atlassian tools to track, complete, and report on tasks and/or high-level initiatives? 
   
   
2. Are there any communication and/or process gaps present in your current review/approval processes? 
   
   
3. Have users received training for how to best leverage your Atlassian tools?
   
   
4. Is your organization scaling up with best practices and stability in mind? 
   
   
5. What measures is your organization taking to maintain your Atlassian tools to ensure best performance and practices?
   
   
6. Do your teams have seamless collaboration and adopt agile practices? 
   
   

The items above are just a few examples in the long list of things that can be accomplished when implementing Atlassian tools with the help of a certified consultant. The benefit to working with Isos is that you're hiring a team of certified consultants, not just one person with only one lifetime of experiences.

A Few Ways Isos Can Provide Value to Your Organization

• Atlassian Fast Track - Identify, prioritize, and achieve your top objectives in under a week!
  
  
• Enterprise Rollout -  Helping your organization to get started with a full enterprise rollout
  
  
• ITSM - Superior Service Management - Incident Management, ITSM, Change Management 
  
  
• Governance, Risk Management, Compliance - Comprehensive platform proposal, managing risk and identify compliance challenges
  
  
• Training - Atlassian Training curriculum, custom class training and one-on-one training offered 
  
  
• Managed Services & Support - Incident support, administration, product upgrades, 24x7 coverage
  
  
• License Management - Save money, easy renewals, date alignment 
  
  
• Migrations - Pre-migration assessments and implementations 
  
  
• Scaling Agile -  Taking your organization to the next level of business agility
  
  
• Cloud Strategy - Identifying the best strategy for your organization (Cloud vs. Data Center)
  
  
• Integration -  Seamlessly integrate Atlassian tools with other business-critical applications
  
  

So, whether your Atlassian tools resemble a broken-down bus or you're interested in learning how to transform your organization into an agile rockstar, we are SO calling shotgun!