We pulled together the Isos Technology resources that teams returned to the most across Cloud planning, service management, and work management in 2025.
If you're modernizing Atlassian, expanding Jira Service Management beyond IT, or looking for examples, start here.
Upgrading to Atlassian Cloud
Beyond Data Center: the business case for moving Atlassian to the Cloud
If you're building a Cloud upgrade plan, this webinar focuses on the business drivers leaders care about: risk reduction, operating cost, platform sustainability, and what changes when you move off Data Center. It also covers what to expect from the full Cloud upgrade effort, including data migration.
Unlocked client-exclusive webinar: strategic Atlassian roadmapping
A session for planning the next 18+ months of your Atlassian roadmap: how to prioritize platform work, plan initiatives, and communicate across stakeholders, especially as you map Cloud upgrades and the work around them.
Atlassian Team 25 recap
A summary of themes and key takeaways from Atlassian Team 25, with an emphasis on what’s actionable for teams running Jira Service Management, Jira, and Confluence at scale.
Modern ITSM and service delivery
The impact of AI, automation, and new integrations in ITSM
A view of where ITSM is heading and where teams are seeing value today, including how automation and integration patterns are changing service operations.
The secret to better service management for business teams
Service management works best when it is not limited to IT. This resource covers how business teams (HR, Facilities, Legal, Finance, and others) can apply service management patterns to improve intake, visibility, and consistency without adding process overhead.
Credigy enhances compliance and cuts ITSM costs with Lansweeper and Isos Technology
A case study on improving asset visibility and compliance posture while reducing service management cost, using Lansweeper alongside service management workflows.
Read the case study
Federal service delivery
How a federal agency streamlined desk booking with Isos Technology and Jira Service Management
A case study on using Jira Service Management to reduce friction around workplace services, with a focus on intake design and operational control.
Read the case study
Work management that reduces cycle time
Driving marketing efficiency with Jira to cut project time by 70% for a leading EdTech company
This case study is for teams using Jira outside of software delivery, especially Marketing and other business functions that need lots of oversight, speed, and reporting without heavyweight process.
Read the case study
Where to start
If you are trying to choose one resource based on your current priority:
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Building a case for Cloud: start with Beyond Data Center.
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Modernizing service operations: start with AI, automation, and integrations in ITSM.
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Expanding service management beyond IT: start with Better service management for business teams.
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Looking for interesting use cases: review the EdTech and federal agency case studies.
