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Atlassian

How to Use the New ITSM Categories Functionality in Jira Service Management

As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

15 Mar, 2022
DevOps

Already Know SLAs and SLOs? Now Meet Their Cool Friend, SLIs.

SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or...

17 Aug, 2021
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