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Enabling IT Transformation: Agile, DevOps, and ITSM Workflow Automations and Integrations

Agile, DevOps, ITSM

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

Let’s take stock of where your organization is on its Agile, DevOps, SRE, and ITSM journeys.

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Digging into Atlassian’s Team '21 Open DevOps Announcement: What it Means for DevSecOps

News, Atlassian, DevOps, Atlassian Team '21

At its core, DevOps requires a cultural shift: development and operations teams must recognize their shared commitment to delivering quality software, and embrace transparency, communication, and collaboration.[...]

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5 Surprising Insights on the Important SRE Role

Jira, DevOps, ITSM, Digital Transformation, Jira Service Management, Site Reliability Engineering

Guest Contributor: Isaac Sacolick, President | CIO, StarCIO

Google wrote the book on Site Reliability Engineering (SRE), and many organizations have SREs working with their agile development teams responding to[...]

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How a Single Platform Can Improve DevOps and ITSM Collaboration

Atlassian, Atlassian Tools, DevOps, ITSM

More than ever, organizations are making the culture and structural changes necessary to embrace DevOps. Fundamentally, DevOps is the concept of tightly-integrated collaboration between development and operations[...]

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5 Ways to Elevate IT Resiliency for the New Normal

Atlassian Tools, DevOps, ITSM, Remote Work

Guest Contributor:  Isaac Sacolick, President | CIO, StarCIO

If you can fully define what the new normal is and how long it will last, then you are one step ahead of many of the experts. What we can safely say is[...]

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Why Service Management is a Critical Piece of DevOps

Atlassian, Atlassian Tools, DevOps, Jira Service Desk, ITSM

Breaking down the silos between the Development teams and the Operations teams is at the core of DevOps. The famous DevOps Infinity Loop shows very clearly the relationship between these two functions:

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Closing the DevOps Lifecycle with Agile Service Management

Atlassian Tools, Agile, DevOps, Jira Service Desk, ITSM

By Isaac Sacolick, President | CIO | Author

       

Agile development teams that want to innovate and release features faster adopt DevOps practices to plan, deliver, and monitor applications. They automate[...]

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DevOps Next Frontier: Improving ITSM by Transforming the CAB

Atlassian Tools, DevOps, Jira Service Desk, ITSM

By Isaac Sacolick, President | CIO | Author

 

Transformative IT leaders, including CIOs, CTOs, and CDOs, who want to challenge their own status quo and improve productivity, quality, and team happiness should perform[...]

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TL;DR What's the deal with Bitbucket Pipelines

Software Development, Cloud, Atlassian, Bamboo, Atlassian Cloud, Bitbucket, DevOps

We at Isos Technology are huge fans of Bitbucket + Bamboo for all one's version control and CI/CD needs.  My Isos blog roll is littered with posts covering both products. If you are an Atlassian Cloud user, you'll[...]

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The right plugin at the right time

Atlassian, DevOps

I recently had my first experience with modifying a shell script, and it was interesting. Now, everyone runs into those one-off tasks from time to time. They may not exactly be difficult, but when it is unfamiliar...[...]

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