Isos Wrapped! Our Top Announcements and Resources for 2023!

It’s been an incredible year here at Isos! We’ve made some strategic acquisitions that will help serve our customers even better and we've won some awards that we’re incredibly proud of. The Isos team has also been hard at work all year long writing blog posts, case studies, and white papers, and just generally sharing their know-how around all things Atlassian, ITSM, and Agile. So, as we close out the year, we thought we’d reshare some of the resources you connected with the most.

So without further ado, we bring you Isos Wrapped! featuring our biggest announcement and most-read resources for 2023!

Top Isos Announcements

• Isos Technology Acquires HyperVelocity - We were so thrilled to welcome HyperVelocity to Isos earlier this year and excited to have their incredible bench strength in Atlassian and the Federal Government space on the team!
  
  
• Isos Technology Named Atlassian Partner of the Year 2022: ITSM Solutions - We could hardly believe the news when we learned we were once again recognized by Atlassian as Partner of the Year! It’s the fourth time we’ve been recognized in the ITSM  category, and it never gets old!
  
  
• Isos Technology Named to the Inc. 5000 List of Fastest Growing Companies - For our ninth year running, we were named to the Inc. 5000 List of Fastest Growing Companies in America, and this year we landed in the 2,314th spot!
  
• Isos Technology Acquires Stack Intelligence's Atlassian Practice - We couldn’t have been more delighted to welcome Stack Intelligence’s Atlassian-focused team members to Isos. They are truly outstanding ITSM practitioners!
  
  

Top Blog Posts

• JSM vs. ServiceNow: Flexibility vs. Complexity -  We may be biased, but we think JSM is more straightforward to set up and simpler to work in, and altogether more flexible than ServiceNow.
  
  
• Slow is Smooth and Smooth is Fast - While the term “Sprint” implies speed, Agile is all about the balance between getting things done and burning out.
  
  
• How to Create Auto-Filled Jira Issues in a Hurry - In a hurry? It turns out that creating a Jira issue can be done directly via a single HTML link.
  
  
• How to Use JQL Queries in Jira - Most Jira Admins know how to use Groovy for cleanup, complex post functions in workflows, or scripted behaviors for fields, but did you know you can get JQL Query results directly with a Groovy script? You can!
  
  

Top Podcasts

• Atlassian Joins the AI Revolution: What It Means for ITSM & Why You Should Be Excited - ITSM teams, it’s time to breathe a sigh of relief. Atlassian’s introduction of new automation and AI features is making it possible to work smarter, faster, and in mind-boggling ways.
  
  
• Atlassian Server End of Life Draws Near, But Never Fear: The Cloud Migration Episode is Here! - End of Life for Atlassian Server is just around the corner. If migrating to Atlassian Cloud hasn’t yet made it onto your radar, now is the  time to make a move!
  
  
• ITSM Platform Smackdown: Jira Service Management vs. the Rest! - Still struggling with your legacy ITSM solution? We might be biased, but we think Jira Service Management is better than the rest! Here’s how the most popular solutions stack up against it.
  
  
• From Mess to Success: Best Practices for Cleaning Up Your Atlassian Tools - Messy Atlassian instance got you down? Then it might be time to say goodbye to clutter,  optimize your environment, and reap the benefits of efficiency gains.
  
  

Top Case Studies

• Isos Partners with GoDaddy to Migrate from Jira Software Server to Cloud - To make sure this large, complex migration went smoothly, Isos assessed, planned, and tested. Then tested again.
  
  
• Isos Partners with a Federal Agency to Implement JSM - When this independent federal agency was struggling with ServiceNow, Isos stepped in to implement JSM and take their ITSM practices to the next level.
  
  
• Isos Partners with Maxor to Optimize Jira and Implement JSM - When Isos optimized Maxor’s Jira instance and implemented JSM, efficiency and customer satisfaction both skyrocketed!
  
  
• Isos Partners with a Fortune 500 Media Company to Optimize Agile Practices and Implement Jira Align - Isos helped calm the chaos and create alignment at a Fortune 500 company with hundreds of engineers and dozens of Jira Software projects. 
  
  

Top Whitepapers

• The Complete Guide to Jumpstarting Automation for Jira Service Management - If you’re new to the JSM automation game, this white paper will introduce you to all the ways you can make automation work for you.

• Practical Recommendations for Cleaning and Organizing Your Atlassian Instance - If your Jira Software, JSM, or Confluence instances are getting a bit unwieldy, we’ve rounded up our best tips for cleaning them up and keeping them that way.
  
  
• Are Federated Jira Instances Right for Your Organization? - Atlassian Cloud Enterprise comes with the ability to spin up as many instances as you want, but should you? Here’s what you need to know.
  
  
• How Atlassian Solutions Can Help You Correct Misalignment and Supercharge Business Outcomes - Whether you're using hybrid or Agile approaches, implementing the right practices and using the right technology to support them can help you achieve your goals.