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Webinar Presentation and Recording Now Available! IT and Improving the Agile Service Desk in a Post-COVID World

Atlassian Tools, Jira Service Desk, ITSM

We recently co-hosted a webinar with StarCIO and Atlassian for CIO and IT leaders titled, "How IT Leaders Can Improve the Agile Service Desk in a Post-COVID World."

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Webinar: Improving DevOps Collaboration on Major Incident Resolution and Problem Management

ITSM

Watch the replay and get the presentation slides of the June 24, 2020 webinar presented by Isos Technology and StarCIO!

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Closing the DevOps Lifecycle with Agile Service Management

Atlassian Tools, Agile, DevOps, Jira Service Desk, ITSM

By Isaac Sacolick, President | CIO | Author

       

Agile development teams that want to innovate and release features faster adopt DevOps practices to plan, deliver, and monitor applications. They automate[...]

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DevOps Next Frontier: Improving ITSM by Transforming the CAB

Atlassian Tools, DevOps, Jira Service Desk, ITSM

By Isaac Sacolick, President | CIO | Author

 

Transformative IT leaders, including CIOs, CTOs, and CDOs, who want to challenge their own status quo and improve productivity, quality, and team happiness should perform[...]

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June ITSM Webinar Series: Watch Today!

ITSM

Watch the replays of Isos Technology and StarCIO June webinar series! We hosted two ITSM-focused webinars you won't want to miss.

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Company Culture at Isos

Culture

By Peggy Trammell

As I fast approach my one year tenure as an employee at Isos Technology, I have gone through stages of involvement.  I was fortunate to come to Isos as a past Client, so when I first began I had a few[...]

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Isos Technology at Agile Arizona 2019

Development Process, Software Development, Agile

By JoJo Salazar

We were sponsors yet again this year at Agile Arizona!

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Toy Drive for Cardon Children's Medical Center

Culture

Contributor: Ryan Guard

I was ten years old in the Summer of '88, and like every other ten-year-old in Phoenix I was going to spend my day at the pool. The pool in our apartment complex didn't have a diving board, so I[...]

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Removing Content from Confluence Without losing the work

Confluence, Atlassian

By Peggy Trammell

Sometimes finding information becomes harder over time.  There can be too much information in the way.  Information can often be repetitive and even contradictory over time.  Furthermore, content will[...]

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Women in Tech - Interview with Hilary Hastings

Technology, Culture, Project Management

By JoJo Salazar

This past spring, I blogged about women in the past who have made contributions to the field of technology. The ambitious, bravery and determination of these women set the stage for women today. I also[...]

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