When an IT incident occurs, it can take an enormous amount of cross-functional collaboration to resolve it. Restoring service to optimal working order is, of course, paramount, but the communication piece of things[...]

I recently asked a client, "what is the work style within your company, now that you're all working from home?" The response was like opening a can of worms. I could hear the uncertainty in their voice, along with[...]

How many times have you opened a new Confluence page and just stared at it? There's so much information to write down, and between formatting the page and writing all the words, it can all get very frustrating and[...]

Confluence Cloud is a fantastic platform for documenting and organizing information while collaborating with your organization. The open structure of information really goes hand-in-hand with Atlassian's motto of[...]

Since the emergence of COVID-19 in 2020, business leaders have been forced to evaluate the way they conduct business both internally and with their customers. Businesses that were reluctant to, or incapable of,[...]

For everyone still working from home, Atlassian tools offer teams a variety of ways to facilitate communication and interaction. In this post, I'll go introduce you to my three favorite tools, Jira, Confluence and[...]

In the accounting and human resources offices here at Isos Technology, we use Confluence, Jira, Jira Service Desk, and Trello every day. In this post, I'll explain how our back office teams use these tools and how[...]

In my last blog, I wrote about project archiving in Jira Cloud. I'd like to say that two things are still happening since my previous blog post:

1. I'm still quarantined to my home due to Covid-19 and...

2. I'm[...]

Atlassian recently released Cloud Migration Assistants for Jira Server, as well as Confluence Server and Data Center. These tools, in their current state, are helpful in migrating simple instances of Jira and[...]

As Atlassian consultants, many organizations come to us for best practices and recommendations. One use case we often see is leveraging Jira to onboard and offboard users. Typically, this is led by the Human[...]