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Simplify Incident Management with These 5 Atlassian Tools

Confluence, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Incident Management, Statuspage

When an IT incident occurs, it can take an enormous amount of cross-functional collaboration to resolve it. Restoring service to optimal working order is, of course, paramount, but the communication piece of things[...]

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COVID-19 Has Accelerated the Pace of Digital Transformation—Atlassian Tools Can Help!

Confluence, Atlassian, Atlassian Tools, Jira, Jira Service Desk

I recently asked a client, "what is the work style within your company, now that you're all working from home?" The response was like opening a can of worms. I could hear the uncertainty in their voice, along with[...]

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3 Templates in Confluence Cloud That Will Save You Tons of Time

Confluence, Atlassian, Atlassian Cloud

How many times have you opened a new Confluence page and just stared at it? There's so much information to write down, and between formatting the page and writing all the words, it can all get very frustrating and[...]

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Make Your Life Easier with These Confluence Cloud Basics

Confluence, Cloud, Atlassian Cloud

Confluence Cloud is a fantastic platform for documenting and organizing information while collaborating with your organization. The open structure of information really goes hand-in-hand with Atlassian's motto of[...]

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The Top 3 Atlassian Tools That Connect Remote Teams

Confluence, Atlassian, Atlassian Tools, Jira, Jira Service Desk, Remote Work

Since the emergence of COVID-19 in 2020, business leaders have been forced to evaluate the way they conduct business both internally and with their customers. Businesses that were reluctant to, or incapable of,[...]

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Be Collaborative, Be Connected, Be a Remote Team

Confluence, Atlassian, Atlassian Tools, Jira, Bitbucket, Remote Work

 

For everyone still working from home, Atlassian tools offer teams a variety of ways to facilitate communication and interaction. In this post, I'll go introduce you to my three favorite tools, Jira, Confluence and[...]

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4 Atlassian Tools for a Better Back Office

Confluence, Atlassian, Atlassian Tools, Jira, Trello, Jira Service Desk

In the accounting and human resources offices here at Isos Technology, we use Confluence, Jira, Jira Service Desk, and Trello every day. In this post, I'll explain how our back office teams use these tools and how[...]

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Clear Out Clutter and Improve Search Results by Archiving Pages in Confluence Cloud

Confluence, Cloud, Atlassian Cloud

In my last blog, I wrote about project archiving in Jira Cloud. I'd like to say that two things are still happening since my previous blog post:

1. I'm still quarantined to my home due to Covid-19 and...

2. I'm[...]

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All the Latest on Atlassian Cloud Migration Assistants...and What's Coming Soon!

Confluence, Atlassian, Jira, Atlassian Cloud

Atlassian recently released Cloud Migration Assistants for Jira Server, as well as Confluence Server and Data Center. These tools, in their current state, are helpful in migrating simple instances of Jira and[...]

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Best Practices for Offboarding Users in Jira and Confluence Cloud

Confluence, Cloud, Atlassian, Atlassian Tools, Jira, Atlassian Cloud

As Atlassian consultants, many organizations come to us for best practices and recommendations. One use case we often see is leveraging Jira to onboard and offboard users. Typically, this is led by the Human[...]

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