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DevOps

Service Level Objectives (SLOs): The Secret Sauce for Customer Happiness

Guest Contributor: Larry Cummings

Service Level Objectives (SLOs) are a great tool for driving...

14 Sep, 2021
Jira Service Management

Webinar: 3 Ways IT Leaders are Doubling Down on Enterprise Service Management

Watch our September 29th webinar, presented by Atlassian, StarCIO, and Isos Technology, featuring...

4 Sep, 2021
Jira Service Management

How Jira Service Management Can Bring Efficiency to Any Type of Team

Enterprise Service Management is an extension of ITSM. Essentially, companies are recognizing just...

3 Sep, 2021
Cloud

Read the Forrester Study: The Total Economic Impact of Atlassian Cloud

As more organizations undertake digital transformation efforts, Atlassian is keeping pace with the...

24 Aug, 2021
DevOps

Want to Learn More About SLOs & Error Budgets? Check Out This InfoWorld Article!

If you've attended any of Isos Technology's past webinars (and we sincerely hope you have...), you...

24 Aug, 2021
Confluence

Can a Jira Merge Migration Save You Time and Money? The Quick Answer is Yes.

Lots of organizations wonder if a Jira merge migration can save them time money. The short answer...

10 Aug, 2021
Atlassian

Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how...

10 Aug, 2021
Atlassian Tools

Will Jira Service Management Integrate with My Other Systems? You Bet—And It’s Easy!

At Isos Technology, one thing our clients tell us their service desk agents struggle with is how...

3 Aug, 2021
Atlassian Tools

Jira Service Management: How to Scale with Automation

At Isos Technology, one common trend we're seeing is organizations that have scaled beyond the...

27 Jul, 2021

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