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    ITSM & Jira Service Management

    New Jira Service Management Guide!

    New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...

    29 Jun, 2021
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    ITSM & Jira Service Management

    Is Jira Service Management Right For Your Company?

    Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do...

    15 Jun, 2021
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    ITSM & Jira Service Management

    Your Easy-Peasy Guide to Setting Up a Jira Service Management Knowledge Base

    One way to cut down on the number of tickets that are opened in Jira Service Management (JSM) is to...

    15 Jun, 2021
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    Enterprise Strategy & Planning

    Enabling IT Transformation: Agile, DevOps, and ITSM Workflow Automations and Integrations

    Guest Contributor: Isaac Sacolick, President | CIO,StarCIO

    Let’s take stock of where your...

    8 Jun, 2021
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    DevOps

    Digging into Atlassian’s Team '21 Open DevOps Announcement: What it Means for DevSecOps

    At its core, DevOps requires a cultural shift: development and operations teams must recognize...

    8 Jun, 2021
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    Atlassian Team Conference

    Isos Technology Wins Atlassian Partner of the Year 2020: ITSM!

    It's no secret that 2020 was filled with a fair amount of uncertainty, tumult, and sadness due to a...

    4 May, 2021
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    Jira

    Jira Workflow Resolutions: Resolved, Closed, or Done?

    I frequently get asked: What’s the difference between resolved and complete? Why do I have more...

    6 Apr, 2021
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    This Holiday Season, Isos "Pledges" to Help Phoenix Children's Hospital...and You Can, Too...

    For the last several years, Isos has been involved in the Pledge 1% initiative, a global movement...

    8 Dec, 2020
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    Jira Align

    Navigating Scaled Agile with SAFe® and Jira Align

    Digital transformation is more than a buzzword. In today's incredibly dynamic business environment,...

    1 Dec, 2020
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