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michael_march
A Solutions Engineer for Isos Technology, Nick is based out of Arlington, VA. He has a technical background with software test automation, quality assurance, and CI/CD lifecycle. Nick has always been interested in innovative technologies, which led him to pursue two technical degrees from Penn State. He is accredited in Atlassian tools with certifications in Jira Service Desk, Agile with Jira, and he’s a Certified SAFe Program Consultant. Nick has a passion for technology and a knack for deconstructing the tools' concepts into easy-to-understand explanations. Nick enjoys hiking with the wife & dog, pick-up sports, snowboarding, reading, and gaming.

Take ITSM Escalation to the Next Level with Jira Service Desk

Jira Service Desk, ITSM

Escalation is a process. When it comes to proper IT Service Management (ITSM) escalation, your team's success at handling high-priority incidents and requests will depend on the structure of that underlying process.[...]

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Continuous Integration with Atlassian

Atlassian, Jira, Bamboo, Bitbucket

Creating a complete cycle of continuous integration can make or break a software team’s efficiency. A team has to leverage several components to fully utilize the autonomy of CI. The team’s commitment to properly[...]

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Intuitiveness and Role in Human-Computer Interaction (HCI)

Development Process, User Experience

Intuition is a powerful perceptual tool that we utilize daily in unfamiliar terrain. Our intuition is mainly based on prior experiences in similar situations that we create assumptions from. When it comes to interacting[...]

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Usability, HCI and Isos

Software Development, Technology

Hello World! This is Nick Nader, and I recently joined the Isos Technology team as a solution engineer.

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