SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or SLIs, for short. And today, I'm here to introduce you to them and explain why they just may be your new BFF. Before I[...]

It wasn’t that long ago that organizations evaluating Atlassian Cloud fell into the category of, “That looks promising, but it’s not mature enough for my organization right now.” And with that, thoughts of Cloud were[...]

When considering a migration to Jira in the Atlassian Cloud, one of the recurring client concerns I encounter is data loss. This concern doesn’t center around core Jira issue data. Most of my clients understand that[...]

If you have been following the Isos blogs or social media for awhile, you have probably heard us mention the Pledge 1% philanthropy program Isos is a part of. If you aren’t aware of what the 1% program is, in a nutshell[...]

A major part of the job of a functional lead at Isos Technology is helping clients achieve their goals using Atlassian tools. Knowing how goals work is essential to both figuring out how clients got to where they are,[...]

It’s been a decade since Atlassian first released their Cloud products, and today it's the choice 90% of customers select over the Server versions of Jira and Confluence.

Last Fall I got roped into working on a SAFe whitepaper and webinar. While I had over 10 years experience with Agile, I had never really been exposed to large scale agile frameworks before. I understood some of the[...]

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie[...]

Summary

I've been working on some onboarding exercises here at Isos Technology where I'm tasked with getting familiar with how we deploy and customize Atlassian applications. As part of this, I thought it would be a[...]

For those of you who attended our Stay SAFe with Jira webinar yesterday, I would like to thank you for your participation. If you weren’t able to make it to the webinar, feel free to watch the recording.