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    ITSM & Jira Service Management

    How to Use the New ITSM Categories Functionality in Jira Service Management

    As Jira Service Management (JSM) has grown, Atlassian has made several enhancements to bolster its...

    15 Mar, 2022
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    DevOps

    Already Know SLAs and SLOs? Now Meet Their Cool Friend, SLIs.

    SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or...

    17 Aug, 2021
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