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Rodney West has been a technology consultant for over twenty years. He has delivered enterprise solutions across a wide range of industries. Much of his career was spent in software engineering and architecture, shifting in recent years to focus on functional consulting and optimizing client processes. Rodney is a staunch advocate of the philosophy that one must first understand the culture of a company to properly meet its specific needs. It is this dedication to 'why' as a first principle of client needs that makes him effective in client engagements, proficient at interacting with all levels within client organizations. The combination of social engineering and technical expertise Rodney brings to all client engagements has made him a highly successful software architect, functional consultant and core member of Isos Technology's Atlassian Service Delivery team. Certifications Atlassian Certified Master Atlassian Certified Jira Administrator Atlassian Certified Confluence Administrator Atlassian Certified Jira Service Desk Administrator Atlassian Certified in Agile Development with Jira Software Atlassian Certified in Jira Project Administration Advanced Jira Workflows AWS Certified Solution Architect - Associate Professional Scrum Master 1 (PSM 1) Professional Scrum Product Owner 1 (PSPO 1) Professional Scrum Developer 1 (PSD 1) ITIL 4 Foundation

Already Know SLAs and SLOs? Now Meet Their Cool Friend, SLIs.

DevOps, Site Reliability Engineering

SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or SLIs, for short. And today, I'm here to introduce you to them and explain why they just may be your new BFF. Before I[...]

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#1 Decision to Make When Considering Atlassian Cloud: Time to Move?

Atlassian Cloud

It wasn’t that long ago that organizations evaluating Atlassian Cloud fell into the category of, “That looks promising, but it’s not mature enough for my organization right now.” And with that, thoughts of Cloud were[...]

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Easing App Data Migration to Atlassian Cloud

Jira, Software Solutions, Atlassian Cloud

When considering a migration to Jira in the Atlassian Cloud, one of the recurring client concerns I encounter is data loss. This concern doesn’t center around core Jira issue data. Most of my clients understand that[...]

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Atlassian in AWS as part of the 1% Pledge

Confluence, Atlassian, Culture, Jira, AWS

If you have been following the Isos blogs or social media for awhile, you have probably heard us mention the Pledge 1% philanthropy program Isos is a part of. If you aren’t aware of what the 1% program is, in a nutshell[...]

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Confluence will make you S.M.A.R.T.er

Confluence, Atlassian, Jira

A major part of the job of a functional lead at Isos Technology is helping clients achieve their goals using Atlassian tools. Knowing how goals work is essential to both figuring out how clients got to where they are,[...]

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Top 4 Benefits of Migrating to Atlassian Cloud

Atlassian, Jira, Atlassian Cloud

It’s been a decade since Atlassian first released their Cloud products, and today it's the choice 90% of customers select over the Server versions of Jira and Confluence.

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Aligning on Agile

Atlassian, Jira, Agile, Atlassian Summit, SAFe

Last Fall I got roped into working on a SAFe whitepaper and webinar. While I had over 10 years experience with Agile, I had never really been exposed to large scale agile frameworks before. I understood some of the[...]

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Opsgenie is not an island

Atlassian, DevOps, Opsgenie

If you’ve started looking into Opsgenie, you are probably already aware of the powerful alerting, escalation management and reporting that it brings you. And if you haven’t started looking yet, head over to the Opsgenie[...]

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Using pgadmin4 to Inspect a PostgreSQL Database on a Vagrant Box

Atlassian, Database


I've been working on some onboarding exercises here at Isos Technology where I'm tasked with getting familiar with how we deploy and customize Atlassian applications. As part of this, I thought it would be a[...]

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Under a Magnifying Glass

Atlassian, Jira, Agile, SAFe

For those of you who attended our Stay SAFe with Jira webinar yesterday, I would like to thank you for your participation. If you weren’t able to make it to the webinar, feel free to watch the recording.

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