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The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

26 Jul, 2022

[Watch the Webinar] 5 Rules for Cleaning and Organizing Your Atlassian House

The recording and presentation slides from our November 3rd webinar, Five Rules for Cleaning and...

9 Nov, 2021

How Jira Service Management Streamlines Service Operations: Incident Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

11 Oct, 2021

5 Rules for Cleaning and Organizing Your Atlassian House

Is it time to do a little fall cleaning in your Jira and Jira Service Management (JSM) instance?...

4 Oct, 2021

Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how...

10 Aug, 2021

New Jira Service Management Guide!

New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...

29 Jun, 2021

The Show Must Go On: When Jira Goes Down

Guest Contributor: Damian Rosochacki

As a Jira administrator, one of the health metrics I consider...

9 Mar, 2021

Modernize Your Organization's ITSM with Jira Service Management

With the introduction of Jira Service Management, Atlassian brings together its industry-leading...

8 Dec, 2020

Looking Ahead: More Jira Service Management Features Coming Soon!

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking...

26 Nov, 2020
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