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Modernize Your Organization's ITSM with Jira Service Management

Atlassian, Atlassian Tools, Opsgenie, ITSM, Incident Management, Jira Service Management

With the introduction of Jira Service Management, Atlassian brings together its industry-leading Jira Service Desk ITSM software with its Opsgenie incident management software, and introduces a host of new features[...]

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Looking Ahead: More Jira Service Management Features Coming Soon!

News, Technology, Atlassian, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Apps, ITSM, Incident Management, Jira Service Management

Jira Service Management, the new product replacing Jira Service Desk, is a forward-thinking solution that many IT Service Management (ITSM) teams will recognize as a good fit for today’s dynamic business environment.

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Simplify Incident Management with These 5 Atlassian Tools

Confluence, Atlassian Tools, Jira, Opsgenie, Jira Service Desk, Incident Management, Statuspage, Jira Service Management

When an IT incident occurs, it can take an enormous amount of cross-functional collaboration to resolve it. Restoring service to optimal working order is, of course, paramount, but the communication piece of things[...]

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Your One-Stop Guide to Incident Management Using Atlassian Tools

Atlassian Tools, Jira Service Desk, ITSM, Incident Management, Jira Service Management

 

IT incidents happen, and while they are always unplanned, your response to them doesn’t have to be. A well-handled incident with clear and transparent communication can actually build customer trust. And a[...]

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