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Atlassian Tools

[NEW WHITEPAPER] JSM: Incident, Change, and Asset Management Built for Enterprise ITSM

Digital transformation, which has become a focus for most Enterprise-level organizations, focuses...

30 Oct, 2023

[New Whitepaper] The Jira Software + Jira Service Management Advantage

Atlassian first released Jira Software in 2002 as an issue-tracking and project-management tool....

25 Aug, 2023

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022

How Jira Service Management Streamlines Service Operations: Incident Management

Atlassian takes an integrated approach to ITSM—all their tools work together to help teams deliver...

11 Oct, 2021

Don’t Let Messy Processes Get You Down! Standardize Them in Jira Service Management

The number one thing our clients tell us they love about Jira Service Management (JSM) is how...

10 Aug, 2021

New Jira Service Management Guide!

New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...

29 Jun, 2021

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