Ever since last October, the tech community has been abuzz regarding Atlassian's decision to retire their 18-year-old Server platform. And while in many ways, October feels like a lifetime ago (thanks, 2020...), we[...]
Read MoreAdvanced Roadmaps Part 1: From Planning Pain to Planning Panache
Jira, Agile, Project Management
Hey there, people of the interwebs! It's me again, your fave Atlassian fan-nerd. I'm coming at you today with a bit of my origin story. Hang on, it's not one of those my mother formed me out of clay type deals. Nope.[...]
Read MoreHow Managed Services Can Help Nail Down Your Atlassian Strategy
You've probably heard about Managed Services in the past, although it's commonly misunderstood. Many people think of it as just another team that closes out tickets. Here at Isos Technology, Managed Services does[...]
Read MoreAtlassian Companion Makes it Easy to Edit Files in Confluence
Many of my clients use Confluence as a file-sharing tool, which is really easy when you use the File List blueprint.
Did you know that Confluence will keep track of each version of your file? All you have to do is[...]
Read More7 Best Practices for Consolidating Jira Instances - Part 1
Cloud, Atlassian, Atlassian Tools, Atlassian Cloud
Guest Contributor: Isaac Sacolick, President | CIO, StarCIO
In our latest series, Isaac Sacolick (Isos Technology's favorite guest author and webinar moderator) does a deep dive into how and why you should merge[...]
Read MoreHow to Unlock the Power of High-Velocity ITSM, According to Forrester®
Atlassian Tools, Software Solutions, Jira Service Desk, ITSM, Jira Service Management
As Forrester’s recently released report, Proven Drivers for Unlocking High-Velocity ITSM, explains, “With the global outbreak of the COVID-19 pandemic, uncertainty has become the new normal for many organizations.”[...]
Read MoreScaling Jira Processes: Why You Need a Testing Environment
Atlassian, Jira, Software Solutions
One of the biggest things that helps with scaling Jira is having a test environment. For small instances, it could be that the test environment is just a test project. For larger environments, it’s important to have[...]
Read MoreOpsgenie Integrations are an Incident Manager's Best Friend
Overview
Opsgenie—a proven, powerful tool that specifically targets incident management—is now available as part of Jira Service Management (JSM) or as a standalone. Opsgenie is a very important component in keeping[...]
Read MoreWebinar: 5 Best Practices for Merging Atlassian Instances in a Cloud Migration
Register today for our February 9th webinar, presented by Isos Technology and Atlassian!
Read More3 Key Drivers for the Adoption of Jira Service Management by Business Teams
Atlassian Tools, ITSM, Jira Service Management
Jira Service Management (formerly Jira Service Desk) has long been a great tool for IT service teams, owing its success to easy queue management, built-in reporting, and helpful SLA metrics. In recent years, however,[...]
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