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As an Atlassian Platinum Solution Partner, we might be a bit biased. But in our estimation, Jira Service Management (formerly Jira Service Desk) keeps getting better and better. If you're late to the party, here's a[...]

I'm sure I can comfortably speak for all Computer Science nerds when I say that visual-based programming, and visual-based programming languages, are looked at as a bit of a joke. But I can also confidently say that[...]

Becoming a Jira administrator doesn't have to be trial by fire. There are training classes that will greatly benefit Jira administrators of all levels, whether you're brand new to the admin game or looking to learn[...]

Atlassian's Team '21 is right around the corner, and we are here for it! This virtual conference replaces Atlassian's most popular and best-attended annual event, Summit. Last year, Atlassian had to quickly pivot[...]

Need some Advanced JQL for not counting time over a weekend?  Keep reading...

I frequently get asked: What’s the difference between resolved and complete? Why do I have more than one version of “Done”?

We have all been told at different times in our lives, “When life gives you lemons, make lemonade.” The problem is that working from home 100% of the time can feel like a truckload of lemons being dumped on us...so[...]

Guest Contributor: Damian Rosochacki

If your organization is currently running Atlassian tools on the Server deployment option, Atlassian's recent announcement about their discontinuation of Server may have left you[...]

Guest Contributor: Damian Rosochacki

One of the more common issues with Jira configuration is having too many fields on screens. This is especially true for teams that have been using Jira for a while, as they[...]