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Atlassian Insight—Now You Can Model Everything!

If you take a quick glance at Atlassian's newest product, Insight, you might think "Oh, asset...

12 Jan, 2021

Streamline 311 for Citizen Engagement - Part 2

In Part 1 of this series, we talked about using Jira Service Management (JSM) to modernize 311,...

5 Jan, 2021

Streamline 311 for Citizen Engagement - Part 1

In the United States, 311 is a non-emergency phone number that people can call in many cities to...

15 Dec, 2020

Goodbye Server, Hello Innovation

The recent announcement that Atlassian will "end-of-life" their Server deployments (not Data...

20 Oct, 2020

Atlassian Data Center...Tried and True Plus What's New

Isos and Atlassian have been talking a lot about Cloud lately, but what about the tried-and-true...

13 Jul, 2020

Verified Atlassian Government Partner, Yeah We Are!

We have been working in the public sector for years. From being on the GSA Schedule 70, to...

24 Jun, 2020

Why Service Management is a Critical Piece of DevOps

Breaking down the silos between the Development teams and the Operations teams is at the core of...

23 Jun, 2020

3 ITSM Trends We're Seeing

IT Service Management (ITSM) is not a new concept; it's been around for quite some time. Atlassian...

14 May, 2020

Enterprise Service Management is for Cool Kids

ITSM has been a hot topic for a few years. Here at Isos, we have spent a considerable amount of...

5 May, 2020
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