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isos-insights

3 Managed Services Use Cases That Apply to Businesses of All Sizes

Atlassian, Atlassian Tools, Managed Services

In my previous blog installment, I talked about what's involved with Atlassian Managed Services and how it works. We covered some of the basics, but didn't dig into any specific use cases, so I decided to put[...]

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Get More from Your Atlassian Investment with Our New Course: Confluence for Teams

Confluence, Atlassian, Atlassian Tools, Training

At Isos Technology, we’re pleased to introduce a brand-new course to our comprehensive training resources: Confluence for Teams. This three-hour course is perfect for teams who are new to Confluence and need to learn[...]

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Key Considerations for a Modern, Resilient, and Agile Service Desk

Atlassian, Atlassian Tools, Agile, ITSM, Jira Service Management, Enterprise Service Management

There is a sea change underway in the world of ITSM, and it centers around the concept of Enterprise Service Management. Enterprise Service Management is the principle that IT service management (ITSM), which was[...]

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Bitbucket: All the Functionality of GitHub and a Whole Lot More (for A Whole Lot Less)

Bitbucket, Git

For the many thousands of organizations—both large and small—that use Git as their source-code version control system, the tool that they use to house that source code—the repository—can have a big impact on how[...]

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4 Fantastic Non-Technical Uses for Jira Service Management

Atlassian, Jira Service Management

Jira Service Management (JSM) was originally built as a bug tracker, but over time, it has become much more robust than that. Today, JSM is used for task management, change management, ITSM, and more. And while many[...]

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Everything You Need to Know About Atlassian Cloud Migration

News, Cloud, Jira, Atlassian Cloud

The importance of moving to Atlassian Cloud, or learning more about cloud migration in general, has grown.

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The Great Atlassian Cloud Migration of 2021

Cloud, Atlassian, Atlassian Cloud

As COO of Isos Technology, I am heavily involved in Isos IT operations, and I regularly meet as a client of our Managed Services team for our Atlassian Server tools. After many discussions and getting clear direction[...]

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Enhance Security and Streamline User Management with Atlassian Access

Atlassian, Atlassian Tools, Jira, Atlassian Cloud, Jira Service Management

According to a McAfee survey, the average enterprise organization now uses more than 1,900 different cloud services, while the average enterprise employee uses 36 different SaaS apps. In addition, more employees are[...]

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Advanced Roadmaps #4: Capacity Planning and Communications

Atlassian Tools, Jira, Agile, Project Management, Digital Transformation

Today we are back with the Advanced Roadmaps blog series discussing capacity planning and communications! I have also included a checklist to see if Advanced Roadmaps for Jira Software Premium is right for your[...]

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3 Great Reasons to Deploy Atlassian Data Center in a Public Cloud

Cloud, Technology, Atlassian, Atlassian Tools, Jira, Atlassian Cloud, AWS, Data Center

Atlassian Cloud has come a long way since Jira OnDemand. It's an incredible platform for many small to medium customers. It's fast, has the latest and greatest features, and you don't have to run any infrastructure.[...]

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