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    Get the latest on Atlassian, learn about Agile methodology, ITSM, cloud, and DevOps, read about culture and best practices, and dive deep into Atlassian tools such as Confluence, Jira, and JSM.

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    Support Services

    Making Sense of the Dollars and Cents of Atlassian Managed Services

    More organizations than ever are outsourcing business-critical IT processes like hosting, security,...

    11 Mar, 2024
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    Support Services

    The Complete Guide to Atlassian Managed Services

    The market for managed services has been growing steadily and rapidly over the past several years...

    12 Feb, 2024
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    Jira

    Our Top 4 Recommendations for Cleaning Up Your Jira Service Management Instance

    Jira Service Management (JSM) often sits at the center of an organization’s Atlassian application...

    8 Sep, 2023
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    Jira

    Send Pending Jira Approvers a Reminder Email

    Wouldn’t it be nice if everyone you were waiting on would approve their Jira issues right away?...

    13 Jun, 2023
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    Support Services

    Data Collection via Forms in Jira

    Having trouble getting customers to fill out forms correctly in your Jira Service Management...

    5 Jun, 2023
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    Jira

    7 Things to Know About Atlassian's Jira Service Management (JSM)

    Atlassian created Jira Service Desk in 2013, after noticing that nearly 40% of its customers had...

    28 Mar, 2023
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    Support Services

    Five Key Qualities to Look for in an Atlassian Managed Services Provider

    When outsourcing to an Atlassian managed services provider, it’s so important to find the right...

    6 Sep, 2022
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    Support Services

    How Working with an Atlassian MSP Can Help Position Your Company for the Long Haul

    Companies that outsource all or part of the management of their Atlassian tools to a managed...

    11 Oct, 2021
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    Support Services

    Five Key Qualities to Look for in an Atlassian Managed Services Provider

    When outsourcing to an Atlassian managed services provider, it’s so important to find the right...

    4 Oct, 2021
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