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    Atlassian

    Automation for Jira: Smart Values in JQL for Advanced Filtering

    Need some Advanced JQL for not counting time over a weekend?  Keep reading...

    6 Apr, 2021
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    Cloud

    Migrating Automation for Jira Rules to Atlassian Cloud

    Automation has become an integral ingredient in the overall recipe that Jira experts use to extend...

    16 Mar, 2021
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    Jira Service Management

    How to Create Kanban Boards for Jira Service Management Projects in Cloud & Server

    With recent changes in the Navigation UI for Jira Service Management (formerly Jira Service Desk),...

    8 Dec, 2020
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    Jira

    Configuring Advanced Workflows in Jira? Here's the Difference Between Conditions vs. Validators

    Jira adminstrators who are configuring advanced workflows, often ask the question, “Should I use a...

    6 Oct, 2020
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    Cloud

    JSD Cloud ProTip: Append Custom Field Value to Summary

    Use case:

    The Summary field is hidden on the Access Request form in the Jira Service Desk portal,...

    7 Apr, 2020
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    Atlassian

    Hamlet on the Death of Email Intake

    To be, or not to be, that is the question:Whether 'tis nobler in the mind to sufferThe pains of...

    11 Dec, 2019
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    Atlassian

    How to Disable the Jira Create Button for a Jira Service Desk Project

    Question: Now that we are rolling out a Service desk customer portal, can we prevent everyone from...

    14 Oct, 2019
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    Confluence

    One Risk in Performing Direct DB manipulation in Confluence

    When considering whether to manipulate the Confluence database directly without using the API or...

    31 Jul, 2019
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    Atlassian

    Automating Issue Security with Automation for Jira

    In the context of Issue Security, the Automation for Jira app/plugin/add-on provides three great...

    3 May, 2019
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