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Now Everyone Can "Raise a Request on Behalf of" in Jira Service Management
Jira Service Management (formerly Jira Service Desk) includes a nifty feature that allows an agent...
How to Create Kanban Boards for Jira Service Management Projects in Cloud & Server
With recent changes in the Navigation UI for Jira Service Management (formerly Jira Service Desk),...
Navigating Scaled Agile with SAFe® and Jira Align
Digital transformation is more than a buzzword. In today's incredibly dynamic business environment,...
A Super Quick Way to Create Multiple Issues Using the JMWE Plugin
If you’re a Jira admin or a power user, at some point you’ve...
A Simple Groovy Script for Bulk Disabling Custom Field Values in Jira
Here at Isos Technology, we've seen use cases for pretty much everything. One use case that has...
What the Heck is a Trusted User? ...and Other User-y Things You'll Only Find on Jira Cloud
If you've ever added users to Jira Server or Data Center and somehow--whether due to a migration, a...
Isos Technology Named to the Inc. 5000 List of Fastest-Growing Private Companies in the U.S.
We are thrilled to announce that, once again, Isos Technology has been recognized by the Inc....
Take ITSM Escalation to the Next Level with Jira Service Desk
Escalation is a process. When it comes to proper IT Service Management (ITSM) escalation, your...
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