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isos-insights

Do I Really Need an Atlassian Consultant? 4 Questions to Help You Decide

Atlassian Tools, Agile, Atlassian Cloud, Training

One of my favorite things about working at Isos Technology is our culture of sharing knowledge with our clients, both in-person and on our blog. On Isos Technology's blog, you'll find answers to questions about JQL[...]

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What IT Teams Can Teach Business Teams about Running a JSM Service Desk

ITSM, Jira Service Management, Enterprise Service Management

Every ITSM team is powered by a service desk, and ITSM team members are experts at setting them up, managing the intake of requests, and delivering services to fulfill those requests. But in any given organization,[...]

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5 Reasons to Use Terraform on Your Next Atlassian Deployment

Software Solutions

Keeping track of applications, software, and underlying infrastructure across different cloud providers and systems can be difficult to maintain and time consuming to repeat by hand. The solution? Terraform.[...]

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5 Important Lessons from a 15-Year Veteran of Remote Work

Culture, Remote Work

For the greater part of 15 years now, I have been either a flex or fully remote worker. It's not something I looked for in a role, but as a sales professional, I learned early on that the being flexible would help me[...]

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Isos Technology Becomes an Official Atlassian Specialized Partner in Cloud

News, Cloud, Atlassian, Atlassian Cloud

Isos Technology is very excited to announce that we have become an official Atlassian Specialized Partner in Cloud!

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Thinking about an Atlassian Cloud Migration Next Year? Larger Instances are Coming!

Atlassian Cloud

Atlassian continues to trek forward in their scaling journey. A few months ago, they announced the general availability of 20,000 users per instance for Jira Software Cloud and Confluence Cloud.  While this is a[...]

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Do You Work in ITSM? Here’s What You Need to Know about Enterprise Service Management (ESM)

Atlassian Tools, ITSM, Jira Service Management, Enterprise Service Management

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the enterprise and bringing ITSM know-how and tools to every department in an organization. The shift toward ESM was[...]

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Two New Recruiting Tools that Drive Success

Culture

My grandfather was a farmer, and his property was out in the middle of nowhere, so it was crucial for him to have the right tools to do his job successfully. If he was baling hay on the back forty and his tractor[...]

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[New Whitepaper] The Definitive Guide to Transitioning from ITSM to ESM

Atlassian, Agile, ITSM, Enterprise Service Management

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the enterprise and bringing ITSM know-how and tools to every department in an organization. The shift toward ESM was[...]

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Top 5 Agile Anti-Patterns to Avoid at All Costs

Agile

What is an agile anti-pattern? In agile or scrum, anti-patterns are bad practices that folks follow in the hopes of making improvements. Unfortunately, they do the opposite by hampering your efforts and slowing your[...]

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Why Jira Administrators Should Love Team-Managed Projects in Jira Cloud

Atlassian, Jira

Guest Contributor: Larry Cummings

I have been configuring Jira projects for many, many years. When Jira team-managed projects first came out for Jira Cloud I was excited, then kind of bummed, and then I kind of got[...]

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Learning and Growing Professionally at Isos Technology

Culture

To some, two years and nine months might be a short time to be at a company, but with the pandemic making an appearance in that timeframe, it felt much longer. In that time, I've grown professionally and become much[...]

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