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Your service desk should also be an introvert

Atlassian, Culture, Jira, DevOps

Many times when organizations consider service desk options, they focus on external user impact and functionality. While external functionality is important, considerations for internal users should carry equal weight.[...]

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Why developers should view diagrams as core documentation

Software Development, Software Solutions, Agile


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Why your consultants need Jira Service Desk

Confluence, Jira

Does your company employee consultants?

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Handy Macros: Add a Bit of Interactivity in Confluence

Confluence, Atlassian Add-Ons

Guest post by Vadim Rutkevich

This is a guest post from StiltSoft company, a team of Atlassian Experts and avid fans of Jira, Confluence and Bitbucket from Belarus. StiltSoft is the Atlassian Verified vendor that[...]

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Use your Knowledge Base as a Memory Safe

Confluence, Atlassian, Culture

This is a guest blog post from Charlie Levenson at Brikit.

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Jira Service Desk + Confluence = Developer Love

Confluence, Jira, Software Solutions

As a developer, let me start off by saying that I hate meetings. Oh, don’t get me wrong. I understand why they are a necessary evil… but that doesn’t mean I have to like them. I’m always watching the tipping scales of[...]

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How Often Should DevOps Teams Release Software Updates

Agile, DevOps

Guest post by Sanjay Zalavadia DevOps teams should release updates up to four times a month.

Agile operations paired with DevOps teams have changed the game for app development and what users expect out of their[...]

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