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Consolidating your Atlassian environment prior to and during a cloud migration can be a difficult project, particularly if you don't have the proper processes and tools in place. You must ensure that you check all the necessary boxes during your migration, and ultimately end up with a high-performing Atlassian environment that accelerates best practices in ITSM, DevOps, and Agile development. Today, I’m going to talk about why you may want to merge instances, and how we’ve helped our clients through the process.

Why Consolidate Atlassian Instances?

There are several reasons why you may want to consolidate multiple instances of Atlassian tools and migrate them to a single, overarching instance in Atlassian Cloud. Given the complexity of merge migrations, it’s understandable to weigh the value of the undertaking relative to the degree of difficulty. While there are dozens of compelling reasons to make the transition, they can generally be categorized into three overarching themes, all tied to:


Governance: A Unified, Consistent Way of Working

One of the strategic advantages of merging multiple Atlassian instances in Cloud is that, once complete, organizations can exert greater governance over how the tools are used. Strong governance also brings benefits related to security and compliance.

Streamlined Administration and Maintenance, Plus Reduced Costs

Merging multiple Atlassian instances in Cloud can have a significant impact on the amount of time and resources needed to administer and maintain the tools, and there may be long-term financial benefits, as well. From a financial perspective, rightsizing Atlassian tools and users may reduce license fees, while migrating to Cloud may result in facility and physical hardware cost savings.

Improved Visibility, Communication, and Collaboration

A centralized, integrated system functioning as a single source of truth breaks down silos and provides a platform for development, operations, and ITSM teams to work together. This makes information readily accessible and visible to all stakeholders, and leverages automation that streamlines processes and eliminates time- consuming, manual tasks.


How Isos Helped Weld North Education 

Weld North Education selected Isos Technology to help them merge their team’s separate Jira and Confluence Cloud instances. Weld North Education develops supplemental, digital learning and assessment tools for students from elementary through high school. 


The Problem

The organization initially had two distinct engineering teams working independently in separate Jira and Confluence Cloud instances. However, due to a restructuring of engineering resources, they developed shared projects in which staff from both teams needed to work. The need for a single, overarching Jira Software and Confluence instance soon became apparent: with shared projects in both instances, engineers had to log in and out of multiple systems to get their work done which led to confusion and delays. It was nearly impossible to get a clear picture of the totality of work being done, to pull reports, and to plan for future work. 


The Solution

Isos successfully navigated a merge migration for Weld North Education, which included a rigorous user acceptance testing process. The team created a UAT project in Jira, and project leads were assigned a list of tasks to complete by a given due date. When issues arose, bugs were created for the Isos Technology team to resolve. The project was successfully completed on time, with a minimum of issues. 

The new, merged instance streamlines processes and increases efficiencies—no more logging in and out of multiple systems. The organization can now plan PIs, has better insight into work- in-progress, and can more easily pull detailed reports. They also now benefits from economies of scale with a single instance, fewer user seats, and a tighter handle on apps.  


How Isos Can Help With Your Merge-Migration Needs

Migrating to Atlassian Cloud is a complex undertaking—merging multiple instances in Atlassian Cloud is even more so. Choosing to work with an experienced Atlassian partner on a merge migration has long-term strategic and tactical impact. They can help an organization visualize a desirable and realistic end state, engage stakeholders, develop a roadmap, understand what is achievable within a given time frame, and implement the solution, all while minimizing risk and sidestepping potential pitfalls. 

While there is no understating the complexity of merging multiple Atlassian instances into a single Atlassian Cloud instance, with careful planning and the help of an experienced Atlassian partner, the process can be simplified, the risk can be minimized, and any organization can soon begin experiencing the benefits that come from a fully integrated set of Atlassian tools, as well as from an Atlassian Cloud deployment.

Here are some helpful resources on the topic:

5 Best Practices for Merging Atlassian Instances in a Cloud Migration

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