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ITSM & Jira Service Management
New Jira Service Management Guide!
New Jira Service Management guide! With the recent introduction of Jira Service Management (JSM),...
29 Jun, 2021
ITSM & Jira Service Management
Is Jira Service Management Right For Your Company?
Jira Service Management (JSM) and Jira Software (JSW) are both amazing software tools, so how do...
15 Jun, 2021
Enterprise Strategy & Planning
Enabling IT Transformation: Agile, DevOps, and ITSM Workflow Automations and Integrations
Guest Contributor: Isaac Sacolick, President | CIO,StarCIO
Let’s take stock of where your...
8 Jun, 2021
DevOps
Digging into Atlassian’s Team '21 Open DevOps Announcement: What it Means for DevSecOps
At its core, DevOps requires a cultural shift: development and operations teams must recognize...
8 Jun, 2021
Atlassian Team Conference
Isos Technology Wins Atlassian Partner of the Year 2020: ITSM!
It's no secret that 2020 was filled with a fair amount of uncertainty, tumult, and sadness due to a...
4 May, 2021
Jira
Jira Workflow Resolutions: Resolved, Closed, or Done?
I frequently get asked: What’s the difference between resolved and complete? Why do I have more...
6 Apr, 2021
Jira
Advanced Roadmaps #4: Capacity Planning and Communications
Today we are back with the Advanced Roadmaps blog series discussing capacity planning and...
23 Feb, 2021
Now Everyone Can "Raise a Request on Behalf of" in Jira Service Management
Jira Service Management (formerly Jira Service Desk) includes a nifty feature that allows an agent...
28 Jan, 2021
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