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Service Level Objectives (SLOs): The Secret Sauce for Customer Happiness
Service Level Objectives (SLOs) are a great tool for driving...
How Jira Service Management Can Bring Efficiency to Any Type of Team
Enterprise Service Management is an extension of ITSM. Essentially, companies are recognizing just...
The Critical Role DevOps Plays in Agile Transformation
In my agile transformation coaching practice, I have seen firsthand how difficult it can be for...
Agile Transformation: Three Key Factors that Determine Your Success
Enterprise Agile transformation unquestionably requires a cultural evolution—or in some cases...
Read the Forrester Study: The Total Economic Impact of Atlassian Cloud
As more organizations undertake digital transformation efforts, Atlassian is keeping pace with the...
Want to Learn More About SLOs & Error Budgets? Check Out This InfoWorld Article!
If you've attended any of Isos Technology's past webinars (and we sincerely hope you have...), you...
Already Know SLAs and SLOs? Now Meet Their Cool Friend, SLIs.
SLAs and SLOs have a cool, uncomplicated, and non-judgmental friend—Service Level Indicators, or...
Jira Admin Tip #5: A Groovy Way to Find All Projects with a Specific Project Role
Here at Isos Technology, we've seen use cases for so many different scenarios! One that comes up...
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