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Atlassian

Implementing and Optimizing Jira Service Management for a Health Engagement Company

A health engagement organization was already using Jira Service Management (JSM) to power its IT...

5 Dec, 2022
Atlassian

All About Atlassian Assets: FAQ & Demos!

Atlassian announced that its asset and configuration management capabilities in Jira Service...

15 Nov, 2022
Cloud

Avalara Partners with Isos Technology to Migrate from Data Center to Atlassian Cloud Enterprise

Avalara is a SaaS company that makes software products and solutions to help businesses of all...

15 Nov, 2022
Atlassian

The Case for JSM: Its Functional and Economic Benefits and How it Stacks Up Against ServiceNow®

Atlassian first introduced Jira Service Desk (JSD), Jira Service Management’s predecessor, in 2013....

15 Nov, 2022
Atlassian

Atlassian Is a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM!

We’re excited to report that Atlassian has been named a Leader in the 2022 Gartner® Magic Quadrant™...

8 Nov, 2022
Atlassian

Isos Tech Notes

A quarterly roundup of the latest Atlassian and Isos Technology announcements, news, and resources.

8 Nov, 2022
Atlassian

How to Create a Conditional, Dynamic Service Portal Experience for Customers using Assets

If the title of this blog post didn’t throw you off, congratulations! And if it did, don’t worry,...

4 Nov, 2022
Confluence

Should I use Knowledge Base or Confluence with Jira Service Management?

Atlassian announced that Knowledge Base is now built into Jira Service Management as of March 2022....

31 Oct, 2022
Atlassian

The Definitive Guide to Transitioning from ITSM to ESM

Simply put, the term Enterprise Service Management (ESM) means extending the value of IT across the...

31 Oct, 2022

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