Going through a certified Atlassian Solution Partner for your Jira and Confluence licensing purchase, as opposed to directly from Atlassian, offers several benefits to your organizations. Atlassian actually encourages organizations to do so!
Here are top four benefits of working with a certified Solution Partner:
1. Expertly Tailored Solutions and Ease of Deployment
Since its inception, Atlassian’s business model has been based on self-service, the idea that customers can set up and manage their own deployments. But most organizations have levels of complexity that make setup and deployment a long process, which can take your team away from other business-critical tasks for extended periods of time.
That’s where Atlassian Solution Partners come in. They are certified Atlassian advisors, consultants, trainers, and thought leaders, whose value goes far beyond product expertise. Solution Partners provide consulting and advisory services, sales, implementation and technical services, as well as managed services to deliver solutions with Atlassian products.
There are Silver, Gold, and Platinum Solution Partners, and Isos Technology is proud to be a Platinum Solution Partner at the Enterprise level. This means we meet Atlassian’s highest training criteria, and have a proven practice that can scale from small to large customers.
From requirement analysis to installation, configuration, and testing, Isos Technology has thousands of hours of experience designing and leading Atlassian implementations for commercial and enterprise clients across their full product suite.
2. Long-Term Planning for Growth
It’s one thing to decide if your organization needs a tool to manage issue tracking, IT service management, or create a unified workspace for team members. It’s another thing to deploy a new tool with a clear, long-term strategy on how it will increase efficiency and grow with your company, instead of creating another inefficient hurdle for team members to overcome.
A Solution Partner with a dedicated team of Atlassian specialists can help organizations secure a stronger return on their investment, by ensuring that your deployment will seamlessly integrate into workflows and other business applications. With a proper strategy in place before deployment, your organization will become more efficient, cost-effective, and successful in the long-term.
After deployment, continued Partner support will enable adding new functionality to your toolset. A dedicated Partner with onshore and nearshore developers, like Isos Technology, can build custom applications that extend the benefits of your Atlassian solutions as your strategy and objectives evolve.
3. Highest Security Standards
Deploying a new tool can sometimes be handled in-house, but managing an organization with multiple digital entry points in the age of interconnectivity means accounting for every potential vulnerability. Otherwise, your organization is susceptible to hacks, ransomware, and other malicious actions that can put your network and sensitive information at risk.
When you have a Partner managing your deployment, you can be assured that the pre-deployment strategy will account for those vulnerabilities and put in place the necessary security standards to protect your data and network. Isos has more than a decade of experience in creating security frameworks that protect your data, maintain compliance with applicable regulations, and don't impede productivity.
4. Managed Services and Software Updates
You’ve deployed your Atlassian toolkit, and it’s proving to be a great addition to your workflow, helping your team deliver efficiently and consistently. Yet you still have a smaller IT team, and you need them to focus on business-critical tasks instead of maintenance of your Atlassian tools.
A certified Partner can take those maintenance tasks off your IT team’s plate with Managed Services. Whether you need help for your existing IT support team or want to outsource entirely, a Partner like Isos can give you the peace of mind to let your internal IT team focus on growing and protecting your business.
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