Our Readers Have Spoken…Isos Technology’s Top 5 Resources of 2022

Whenever the year comes to an end, we all tend to do some reflecting. After Googling “end-of-year reflection questions,” I was struck with some deep ones, like “How did you grow as a person” or “What did you learn about the world?” Don’t worry, we aren’t going on that emotional rollercoaster. Reflecting on our top content of the year sounds much more fun...

We made a list and checked it twice to determine what our readers enjoyed the most! With popular themes like ITSM and cloud migration, it's no surprise these pages keep getting views (like that kid who really likes corn). According to our data, the following resources had the most views in 2022:

1. Whitepaper: Cloud Is Now! The Essential Guide to Overcoming Migration Obstacles and Accelerating Your Transition to Cloud

In this whitepaper, we explore the primary migration options—Cloud vs. Data Center— and what to consider when making a choice. Then we take a high-level look at the three top concerns that our clients have shared with us about migrating to Atlassian Cloud, as well as ways to overcome them. Lastly, we will explore what to expect during the migration process.

2. Webinar: 5 Innovative Asset Management Use Cases Every Service Management Team Should Know

In this webinar, our expert panel discusses why asset management is Atlassian's secret weapon for organizations to get the most out of Jira Service Management (JSM). We also conduct an overview of JSM with Assets, and discuss 5 valuable, repeatable use cases for asset management you might not have considered.

3. Webinar: 5 Ways to Improve Business Agility By Cleaning Up Your ITSM Tools

In this webinar, we explain how to make your Atlassian house sparkle. Our speakers cover 5 ways to clean and organize your Jira and JSM instances, including tidying up Jira configurations, scrubbing workflows, and standardizing KPIs. We discuss best practices like selecting optimal fields for request management, enabling seamless ticket routing to the right DevOps teams and people responsible for migrating information and workflows from other ITSM platforms, and preparing for M&A consolidations.

4. Whitepaper: Enterprise Service Management: A New Solution for Transforming Knowledge Work and Modernizing Business Operations

In this whitepaper, we discuss the concept of enterprise service management (ESM). We then explore two critical issues that ESM solves for enterprises: improving knowledge management, a necessity for innovation, and modernizing business operations, which is necessary to improve both customer and employee experiences, gain efficiencies, and gather insights to inform decision-making.

5. Whitepaper: The True Cost of Migrating to Atlassian Cloud

In this whitepaper, we walk through the true cost of a ground-to-cloud migration, and how an Atlassian solution partner like Isos Technology can help make your transition to Atlassian Cloud easier. We cover topics including the added value of an Atlassian migration partner, key considerations in determining total cost of ownership in Cloud, the total economic impact of Atlassian Cloud and long-term savings, resources for learning more about Atlassian Cloud migrations, and more!

We hope you enjoyed our annual end-of-year reflection of Isos’ top resources! After all, they were determined by people like you! Check out last year’s blog here. Oh, and Happy Holidays from the Isos Technology team!