Are you tired of the limitations and complexities of your current IT service management tools? A better service management experience is possible and within reach by making the switch to Jira Service Management.
We invite you to join us for an upcoming webinar on Tuesday, August 27th, 2024, at 11 AM PT / 2 PM ET. You'll hear from a panel of experts from Isos Technology, Atlassian, and Applied Systems, who will provide an in-depth comparison of Jira Service Management (JSM) to legacy tools like ServiceNow. During this webinar, we'll explore how JSM can streamline service delivery, enhance collaboration, and provide greater scalability and flexibility than other platforms. You'll also learn how JSM can transform service management for teams across your organization and lead to significant cost savings.
Join us to learn:
- Reasons organizations should move away from outdated legacy ITSM platforms, including the common challenges and limitations they face
- Advantages that transitioning to JSM offers organizations
- Key features of JSM and how these features meet today's business demands and customer expectations
- Real-life customer success stories that illustrate the impact of JSM
- Implementation and migration strategies to ensure a smooth transition to JSM, focusing on best practices for success
Meet the Experts:
Andrew Baumann, Moderator
Director of Enterprise Solutions, Isos Technology
Andrew Baumann, Director of Enterprise Solutions at Isos, specializes in enhancing sales strategy through his technical expertise in Atlassian tools. Before joining Isos in November 2022 after its merger with MajorKey Technologies, he spent 8 years at MajorKey in various roles. His background enables him to deliver valuable, customized solutions to Isos customers, streamlining their sales processes and enhancing efficiency.
Walt Noel IV, Speaker
Enterprise Solution Manager, Isos Technology
Walt Noel IV, Enterprise Solutions Manager at Isos, specializes in guiding ServiceNow to Atlassian migrations. With a background as a Federal Solutions Architect and roles in solution consulting and market research, he brings a wealth of expertise to Isos. Walt has also led as CEO of Foundry Row Consulting and enjoys motivating others to achieve their goals.
Amanda Bast, Speaker
Senior Solutions Architect, Atlassian
At Atlassian, Amanda collaborates with Solution Partner teams to boost sales strategies and ensure the successful delivery of Jira Service Management implementations driving customer success. She brings 8 years of experience as a consultant in the ITSM/ESM space and is located in Texas.
Bill Hall, Speaker
Director of IT, Applied Systems
Bill has over 20 years of experience in IT consulting for Fortune 500 companies on workplace technologies, ITSM, end-user computing, infrastructure, and cloud implementations. Bill led the migration of Applied Systems from ServiceNow to Jira Service Management, implementing Incident, Request, Change, CMDB, and Procurement solutions.
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