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Has the workforce today taken full advantage of our recency bias from Covid, and strengthened our resolve to better account for unexpected changes? Are you already imagining the next change that could fundamentally impact your business, your operations, and all of your current priorities? Too soon?
Oh! Hello, ChatGPT. In this blog post, I'll discuss some of the info around one of the newer disruptors to the technological world, and discuss how to prepare for the next ones.
What would need to be different so that you could work in such a way where disruptions felt like they were the norm? When you design your organization, practices, and technology in such a way that change is assumed, you protect yourself from such a fragility. Your organization may then be resilient in the face of any disruption, no matter the nature.
Okay yes, Covid was a once-in-a-century event, I'll give you that. But how about we go back to 2007, and remember how much hype there was when Steve Jobs introduced the iPhone. As it turns out, that wasn't just hype, and was probably the biggest disruptor of the century so far. It's not too far fetched then, to believe that all the recent hype about ChatGPT won't be solely hype snd noise.
So, what does ChatPGT do? Naturally, when one sits down to start writing a blog about ChatGPT, one asks ChatGPT about how to start a blog about ChatGPT. Take a gander at the answer I got when I specified to use an 8th grade reading and comprehension level for ChatGPT to describe itself. I gave it the same prompt without the specification of an 8th grade level, but the response was way too technical. So, at an 8th grade comprehension level, ChatGPT described itself as such:
"ChatGPT is a computer program that can understand and respond to human language. It's like a robot that can talk to you! It was made by a company called OpenAI.
The program is based on something called a "language model." This means it was trained and given examples of human language, so it can understand what people are saying and respond in a way that makes sense. ChatGPT is special because it was trained on conversations, not just introducing facts, like any natural conversion between two people.
This computer program can be used to make chatbots, which are like virtual helpers that you can talk to online. It can also be used to make virtual assistants, similar to Siri or Alexa, which can help you do things like check the weather or play music. While the program is smart and can generate human-like responses, it still has its limitations, and researchers are always trying to make it better.
In summary, ChatGPT is a computer program that can understand and respond to human language like a human, was made by OpenAI, and has many applications like chatbots and virtual assistants.
As you can see, ChatGPT's response isn't perfect, but it's still incredibly impressive. Although ChatGPT mentions a few ways it can be helpful, more interesting info can be found in the buzz from communities online, and how they're starting to apply it's use in new and potentially unexpected ways. Here are some examples:
- Developers are using it to troubleshoot code
- Developers and non-technical people are using it to generate code based on a description of what the program should do
- Poets are using it to write poetry - you can give it a few words and themes and it will give you a poem in less then 5 seconds
- Writers are using it to enhance drab blog posts - I may or may not have used it to enhance this blog post!
- Some are using it to generate ideas for titles and stories
- You can use it to simplify complex concepts - you can tell it to explain a complex concept to a 2nd grader
- Marketers can use it to generate content
- and more - much, much more
It's hard to fully imagine the disruption that this technology is going to create, although, ChatGPT will tell you about that as well. Bottom line, our world is more volatile, uncertain, complex, and ambiguous than ever (VUCA). And there's no good reason not to expect this to continue.
Business leaders, it's time to pay attention to how working in an agile way can prepare you for VUCA.
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VUCA
|
Description
|
How working in an agile way can help
|
|---|---|---|
| Volatility | The nature and dynamics of change, and the nature and speed of change forces and change catalysts | Building great people relationships within and outside of your organization so a team can come together and solve complex problems together |
| Uncertainty | The lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events | Making your tools reliable so that the transparency they bring can help you to make critical pivot or persevere decisions |
| Complexity | The multiplex of forces, the confounding of issues, no cause-and-effect chain and confusion that surrounds organization | Creating alignment between tools, processes, and people so that when a big change is required, every part of your organization can move quickly |
| Ambiguity | The haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and-effect confusion | Using a sense-and-respond approach to organizational planning rather than a plan-and-predict approach |
Let's fully leverage our recency bias from Covid and remember that if it's not ChatGPT that will fundamentally impact our business, our work, all of our priorities, something else will. It's not a matter of if, but when. What's one constructive thing you can do today to better prepare for all the VUCA in our world? You could ask ChatGPT, yes!
Interested in learning more about implementing or improving your ability to manage a VUCA world with agile within your organization? Contact us today!
