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A quarterly roundup of the latest Atlassian and Isos Technology announcements, news, and resources.
Isos in the news
Isos named Atlassian Partner of the Year 2023: Services
It’s been a minute since Team ‘24, but we’re still excited to be named Atlassian Partner of the Year 2023: Services. It’s our fifth year in a row, and it just never gets old! Our CEO, Thad West, summed things up by saying, “I’m thrilled that our hard-working teams are being recognized for their expertise, innovation, care, and commitment to supporting our customers.”
Atlassian announcements
Atlassian introduces Rovo, your new AI teammate
One of the hottest topics at Team ‘24 this year was Rovo, a new GenAI solution powered by Atlassian Intelligence and designed to help you turn information into action. With Rovo, you can search for information across both Atlassian and third-party tools, explore your company’s data, and automate time-consuming work and tasks.
Atlassian is named a leader in the 2024 Gartner Magic Quadrant for DevOps platforms
For the second year in a row, Atlassian has been named a Leader in the Gartner Magic Quadrant for DevOps platforms, Gartner evaluated 11 different vendors based on their ability to execute and completeness of vision. It's a strong validation of Atlassian’s approach of one platform for all teams.
Atlassian introduces Assets Data Manager!
At Team ‘24, Atlassian introduced a slew of new capabilities in Assets. First and foremost, now that the acquisition of AirTrack is complete, they are incorporating it natively into Assets and renaming it Assets Data Manager. Data Manager comes with more than 30 built-in connectors which makes it easy to pull data from other tools into Assets.
Atlassian Loom is getting an AI assistant!
Atlassian research indicates that 72% of meetings are deemed ineffective by attendees, but with their recent acquisition of Rewatch, they’re set to change that. Rewatch will be integrated with Loom, Atlassian’s asynchronous video communication tool. Once work is complete, you’ll be able to deploy an AI-powered virtual assistant to record your meetings, take notes, identify action items, and send follow-ups.
Atlassian achieves FedRAMP “in process” designation
Atlassian is one step closer to achieving FedRAMP Moderate Authority to Operate (ATO) for its new Atlassian Government Cloud offering, which includes Jira, Confluence, and Jira Service Management. Full ATO is currently estimated for Q1 of 2025. This is big news for Federal agencies. In related news, Atlassian is now listed on the FedRAMP Marketplace.
Atlassian announces Jira Service Management packaging & pricing changes
Atlassian is changing the way some JSM features and functionality are packaged. Of note: advanced incident, problem, and change management capabilities are now available in Premium, Enterprise, and Premium plans. In addition, the company is changing to consumption-based pricing for Assets and Virtual Service Agents. The changes go into effect October 16, 2024.
Latest resources
- Isos Pulse Report: IT Service Management Strategies
Isos teamed up with Tempo to better understand what areas IT decision makers are most focused on, what they would like to achieve, and what strategic business outcomes they were looking for from their IT investment. If you’re looking for increased efficiency, better visibility, and cost saving, you’re in good company—and Jira Service Management delivers on all fronts! - Isos Case Study: Aristotle Partners with Isos to Implement JSM
When Aristotle, a leading financial investment firm, was looking to improve ITSM efficiency and cross-team collaboration, they turned to Isos Technology and JSM. Isos implemented a centralized service portal, automated complex onboarding and offboarding processes, and uses Assets and Forms to help manage data—all in an SOC II compliant environment. - Isos Webinar: From Chaos to Clarity: The Art of Aligning Teams and Nailing Scenario Planning
In this webinar, Shannon Mason, Chief Strategy Officer at Tempo, and Tracy Walton, Director of Agile Services at Isos, discuss key findings from the Forrester study "Maximize your portfolio management processes" and provide strategies for overcoming common pitfalls. You’ll learn how to bring clarity and direction to your team's planning process with expert insights on strategic alignment and scenario planning. - Isos Whitepaper: How to Migrate from Atlassian Data Center to Atlassian Cloud
Migrating from Atlassian Data Center to Atlassian Cloud is more achievable than ever, even if your Data Center instance is large and complex. This white paper will guide you through all the major steps, key considerations, and potential pitfalls you need to be aware of for a successful transition.
Upcoming events
- Join Isos Technology at the Gartner IT Symposium/Xpo October 21 - 24
Will you be attending the Gartner IT Symposium/Xpo? If so, swing by Atlantic Hall / booth #249 and say hey to Isos CEO Thad West and COO Alex Bingham. They’ll be there to answer all your questions about how Isos can help with your agile transformation and/or implementing, migrating, or scaling your Atlassian tools.
October 21 - 24, 2024
Walt Disney World Swan and Dolphin Resort, Orlando, Florida
Atlantic Hall / Infrastructure Operations, & Cloud section / Booth 249
Conference Registration - Upcoming Webinar: Harnessing the Power of AI in Teamwork - Intro to Atlassian Rovo
Join experts from Atlassian and Isos to learn how you can use Rovo’s advanced AI capabilities to improve team workflows, streamline time-consuming tasks, and search across Atlassian and other products. You'll also learn best practices for integrating AI into your organization with the least amount of risk and the most ROI!
